As agents, we often take for granted all the systems, processes, and tools that make our business run. In this podcast Jason Cass interviews the CEO of AgencyPort Software, Curt Stevenson and walks through what it means to adapt a product to the user of today. Over 100,000 independent agents use AgencyPortal, an innovative platform that allows carriers to brand it their own so we can consider it a behind-the-scenes software. Curt Stevenson reveals the amount of research it involved to so that the user's preference is given the highest priority. To develop the software, AgencyPort not only takes the carriers' user requirements, but ensures that the platform is usable and ultimately fits the needs of the agent. This is an example of what it means to adapt to the pace of digital business. Taken directly from their site: "Engaging outside the walls of the insurance company today means giving users what they want, when and where they want it, quickly and simply. If you don't, someone else will."

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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