Today’s guest is Alastair McKinley, Chief Technology Officer at Analytics Engines. Founded in 2008, Analytics Engines work at the forefront of AI-enhanced search and discovery, offering a custom-created approach, built collaboratively to fulfil specific needs. That often includes natural language processing, pattern identification and mapping relationships across multiple unstructured sources. The company's unique accelerator IP allows them to build and deploy solutions much faster, reducing time to value for clients, ensuring their work gets done, sooner and better. Their solutions uncover decision-critical insights; address complex institutional problems; and solve your most pressing problems meaning you get the most value, in the least time. Topics include: His background and current role with Analytics Engines Services in data engineering, data visualisation and data science Challenges in AI adoption and governance Incorporating OpenAI, ChatGPT and Large Language Models The current possibilities of LLMs to improve customer satisfaction Challenges to be aware of with these current technologies How the AI landscape will continue to evolve

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