Send us Fan MailAn astronaut on a mission to the moon had to call IT support… for Microsoft Outlook.In this episode, I share the story that made headlines and the bigger lesson behind it. While AI quietly powered one of the most advanced space missions in history, a simple email tool failed and needed human intervention.It is a timely reminder that as we build AI into our workflows, we are also becoming more dependent on the platforms underneath them. And when those tools fail, everything can stop.Want to go deeper on AI? 📖 Buy AI Playbook📩 Get my weekly LinkedIn newsletter, Human in the Loop. 🎓 Level up with the CPD Accredited AI Playbook Diploma 📞 Let's talk about AI training for your team: digitaltraining.ie or publicsectormarketingpros.com if you are in government or publics sector.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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