Send us Fan MailA new AI-first law firm is challenging one of the oldest models in professional services, the billable hour. In this episode, I break down Crosby’s story, how they use AI to review contracts in under an hour, and why clients are shifting toward outcome-based pricing.I also explore what this means beyond the legal sector, and why any business that sells time, from consulting to communications, needs to rethink how it delivers value in an AI-powered world. Want to go deeper on AI? 📖 Buy AI Playbook📩 Get my weekly LinkedIn newsletter, Human in the Loop. 🎓 Level up with the CPD Accredited AI Playbook Diploma 📞 Let's talk about AI training for your team: digitaltraining.ie or publicsectormarketingpros.com if you are in government or publics sector.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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