The Trillion-Dollar Industries AI Is Disrupting: Voice, Law & the End of the Billable Hour
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What is the main topic discussed in this episode?
You're on a bit of a heater, huh? It's the best time to be building. And revenue has surged, but you face really intense competition. Let's go right at that to start. If you were building a global financial system from first principles today, you wouldn't build it on 50-year-old legacy rails. You'd build Airwallex, one AI-native platform for global accounts, cards, and payments. It's designed to make the entire world feel like a local market. Others are bolting AI onto broken infrastructure, but Airwallex was built for the intelligent era from day one. Stop paying the legacy tax and start building the future at airwallex.com slash all in. Airwallex, built for the future. 350 million in, what, two or three years?
And I'm hearing numbers five or 600 million now. Tell us about the revenue ramp of the company from the moment you released the software to today. The product's been in market for 40 months, 50 months?
You tell me. Spot on. We started company 2022. First year was all about building the research and the product to really kickstart the work. We... built the first text-to-speech model that finally could sound human, released it in 2023, beginning of 2023. Then it took us roughly 20 months to get to the first 100 million in ARR, roughly 10 months to get to 200, five months to get to 300, And that's how we closed end of the last year, and now we are at 600.
You're at $600 million in revenue. This is extraordinary. How many employees now? Because the company has obviously hit incredible valuations, but you have to fill in that valuation, and you're competing at a very high level for talent. So tell us about... how many employees you have now and how you maintain the culture of the company when revenue is ripping, investors are throwing money at you, showing up at your doorstep, I mean, quite literally, but you've gotta run the company. You've gotta build a culture. So how many employees now and how are you dealing with these competing priorities?
Yeah, that's the key element. For us, the element of how we can maintain the culture despite the quick growth is kind of critical in how we optimize both the interview cycle, how we are bringing people on board, how we onboard them. We have 600 people today. So also very quick growth on that people side. And as a company, we combine research and product. So we are building... a communication platform for AI. On the research side, this includes everything across audio, generating speech, transcribing speech, orchestrating speech for interactions. On the product, this is how we can complete the entirety of the customer journey, from marketing and creating assets and localizing them internationally, through customer support with voice agents, to proactive enablement of how voice agents can help in operations, training, and sales.
So this requires a lot of different talent and a part of that revenue growth is actually a reflection of the functions we've grown over time. So from the original team, very research, very engineering heavy. From the first 10 people, we had zero attrition. Everybody is still at the company from those core research and engineering talent building together with us.
How did ElevenLabs grow to $600M ARR so quickly and what was the revenue timeline?
So, so far we've been able to out-compete. And I think the common thread, and credit to my co-founder who is incredible researcher himself we've been able to assemble the team that is truly excited about solving audio solving interaction and building that research and if they if they are looking for an opportunity out there and looking for a company to join and solve that we are we are one of the the leading of the leading place to do that and you started before
AI was so impactful at making software. So when you were starting four years ago, five years ago, and working on this, building software was limited to low percentage of the population of planet Earth. The number of people could write code. And now here we are, You know, from Vibe, we had a no code moment, then Vibe coding, and now we actually have people building production code who are not developers.
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Chapters
5 chapters
1
What is the main topic discussed in this episode?
0:00–3:19
2
How did ElevenLabs grow to $600M ARR so quickly and what was the revenue timeline?
3:19–11:37
3
How does ElevenLabs recruit and structure teams to maintain culture during hypergrowth?
11:37–20:29
4
How has AI changed internal software development and the role of product managers at ElevenLabs?
20:29–39:45
5
How are real-time AI voice agents improving customer support and user experience?
39:45–51:11
Speakers
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