In this episode we talk to Alyce Svensk, Occupational Therapist and Founding Director of Sensational Start Occupational Therapy. Sensational Start is 12 month old business that provides families with a holistic services that support the development of children, identifying areas of concern and providing genuine evidence-based paediatric therapeutic support. What is covered in this episode: The start of the business Learnings from working for her in-law’s business Importance of SOPs (Standard Operating Procedures) in a business The difficulty of creating SOPs for OT Integration and maintenance of SOPs into the business Sensational Start’s business plan 12 months ago Where Alyce picked up her management know-how The reason her business took off to a flying start in a 12-month period Suggestions for word-of-mouth marketing and how she made her business stand out from the rest What worked for the business to bring in early referrals Practice management software used by the business Bringing in admin support and an additional clinician How Alyce feels about being an employer What sets Sensational Start offer that makes it different from the rest How the support from family in therapy is being received In terms of packaging, pricing and planners, how will the NDIS support the holistic approach to therapy Is the business setting quotas for clients coming from different areas including the NDIS Next steps for Sensational Start Information about their workshops for local therapists What Alyce thinks Telehealth will look like - what things will and will not work The things Alyce is most proud of about her business What has her business, Sensational Start, taught her How Alyce sees the future of Sensational Start in the next 12 months Words of wisdom for people in the first 2-3 years of business Links: Website Facebook Page Alyce Svensk LinkedInSee omnystudio.com/listener for privacy information.

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