Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Pricing
Podcast Image

Artificial Intelligence and You

252 - Special: AI in Customer Service

14 Apr 2025

Description

This and all episodes at: https://aiandyou.net/ . AI will transform customer service. Large language models will provide superior customer interaction, whether by web or by telephone. They’ll answer instantly, always be polite and full of energy, talk with the customer in every known language, make all the information that the customer wants out of the company personalized and accessible to that customer. All of this is provably achievable. So where is it? Has your customer service experience gotten better as a result of AI being added... or worse? I dig into that question on this special episode. All this plus our usual look at today's AI headlines. Transcript and URLs referenced at HumanCusp Blog.        

Audio
Featured in this Episode

No persons identified in this episode.

Transcription

This episode hasn't been transcribed yet

Help us prioritize this episode for transcription by upvoting it.

0 upvotes
🗳️ Sign in to Upvote

Popular episodes get transcribed faster

Comments

There are no comments yet.

Please log in to write the first comment.