Dan Cattermole, co-founder of Client Window, joins Aaron on the Ask the Accountant Pitstop Podcast, live from Accountex London 2026. They discuss how accounting firms can meet clients where they already communicate, the growing role of WhatsApp in practice workflows, integrating communication tools with the wider tech stack, and the challenges of driving technology adoption within firms.They also explore the future of AI, automation, client communication, and why accounting firms need connected systems rather than isolated apps to stay competitive in a rapidly evolving industry.A practical and insightful conversation packed with takeaways for accountants, bookkeepers, and firm owners looking to improve client experience, efficiency, and communication.🎙️ A big thank you to Mindspace Outsourcing for sponsoring this Pitstop Podcast episode.Mindspace provides reliable outsourcing services for accountants and bookkeepers, specialising in bookkeeping, payroll, and tax preparation. If you’re looking to scale your firm, improve efficiency, or free up more time for advisory work, be sure to check them out.🔗 Learn more: https://mindspaceoutsourcing.co.uk/#Accountex2026 #AskTheAccountant #PitstopPodcast #ClientWindow #WhatsAppForBusiness #AccountingTechnology #PracticeManagement #AIinAccounting #Bookkeeping #Accounting #CloudAccounting

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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