In this episode of the AXIOM Insights Learning and Development Podcast, we're joined by technologist and technical training expert John Kidd to discuss the evolving role of artificial intelligence (AI) in learning and development (L&D). The discussion explores the capabilities of large language models (LLMs) like ChatGPT, Gemini, and Grok, exploring how these tools can enhance performance by automating tasks and accelerating content creation. This potential is also discussed with a cautionary note to understand the limitations of AI, emphasizing the need for human oversight to ensure accuracy and quality. John also highlights the importance of teaching prompt engineering and integrating AI into training processes to boost efficiency and innovation across technical and non-technical roles. Ultimately, this discussion highlights how and why AI is not about replacing jobs but augmenting them, allowing professionals to focus on more strategic tasks while leveraging AI to streamline repetitive functions. This episode offers advice for organizations exploring the use of AI to support L&D operations as well as broader business operations.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

Related