In this episode, we’re joined by Jim Herbert, CEO of Patchworks. Jim shares his extensive background in eCommerce and integration technology, discussing the evolution of iPaaS, the benefits of no-code, low-code tools and the significance of simplifying complex tech stacks. He also highlights how Patchworks’ approach recently earned the company an award for innovation.Key Takeaways:(03:39) The evolution and benefits of iPaaS technology.(08:29) The challenges of integrating independent apps.(11:18) How no-code, low-code tools drive innovation.(15:30) When to adopt iPaaS for digital transformation.(19:05) The common challenges in ERP integration for B2B.(24:00) How Patchworks uses AI to automate tasks.(27:10) Real-world examples of AI in integration.(30:20) Delaying crucial decisions can lead to costly setbacks at scale.(33:30) Book and television show recommendations.Resources Mentioned:Jim Herbert - https://www.linkedin.com/in/jim-herbert-ecommerce/?originalSubdomain=uk Patchworks - https://wearepatchworks.comUK eCommerce Awards -https://ecommerceawards.londonOdoo ERP -https://www.odoo.comAirtable -https://www.airtable.comAmazon AI Services -https://aws.amazon.com/machine-learning/Termination Shock -https://www.amazon.com/Termination-Shock-Novel-Neal-Stephenson/dp/0063028050Thanks for listening to the “B2B Commerce UnCut: A Journey Through Change,” powered by Oro. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation.#eCommerce #B2BeCommerce #DigitalCommerce

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