Traditional financial institutions are rapidly evolving in response to technological innovation, changing consumer expectations, and economic uncertainties. From the rise of digital-first banking solutions to the decline of cash transactions, from embedded financial services to the emergence of digital currencies, the very foundation of banking is being reshaped. Jan Bellens, Leader in the Global Banking Practice at EY, joins us on the Banking Transformed podcast. He provides a global perspective on the state of banking transformation, regulatory frameworks, and the unique challenges and opportunities financial institutions face in uncertain times. He also provides guidance for financial institutions hoping to become more future-ready in 2025 and beyond. Finally, we explore how leading banks must reimagine their infrastructure, highlighting that operational resilience has become the new competitive advantage in banking.

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