Banking Uncovered Podcast
Episode 74 - Banking 2020 - Jim Marous' predictions for the year ahead
14 Jan 2020
I caught up with Jim Marous, co-publisher of The Financial Brand, publisher of the Digital Banking Report and one of the top 5 most influential people in banking globally. In this episode, we discuss: - Banking transformed - the seamless integration of data and advanced analytics - New technology and new leadership thinking - The extent to which consumers are embracing rapid change - The importance of personalisation and proactive thinking - What relationship management will look like in the future - The reasons behind the disparity of trust between GIG economy services and new FS services - The biggest trends in banking for 2020 The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking. www.globaldigitalbanker.com
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