Banking Uncovered Podcast
Season 3 Episode 11: Building Sustainable Customer Relationships with Pega
16 Sep 2021
A customer first mantra often exists in financial institutions as it’s the most effective way to grow revenue. Yet, customers are still feeling undervalued When competition is prioritised over retention, and competition is intense, retaining customers is challenging. With the pandemic accelerating the adoption of digital channels, how are banks going to ensure their customers continue to feel valued? Download Report Now: https://campaigns.rfigroup.com/pegareport/
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