Be Fearless Podcast by SquareX
Customer Success as the Key to Cybersecurity Growth | Rahul Kashyap | Be Fearless Podcast EP 26
13 Nov 2024
“Remember, your best champion is your customer, and nothing else. It’s as simple as that.”In this two-part series, Rahul Kashyap (President & CEO at Awake Security, VP/GM & CISO at Arista Networks), shares his thoughts with Vivek and Aleksandra from SquareX. Rahul shares his approach to building companies, the importance of a customer-focused mindset, and provides actionable insights into what it takes to grow a successful cybersecurity startup. Rahul also discusses the latest trends in cybersecurity, from browser security to the rise of AI, and emphasises the importance of staying positive in a rocky job market. 0:00 Part One with Vivek: Rahul’s cybersecurity and entrepreneurship journey10:48 Advice is overrated; be decisive13:12 Macro trends in cybersecurity startups16:13 Standing out with clarity of value prop, customer success, and execution18:36 On building company culture and the importance of transparency21:50 “Your best champion is your customer”24:03 Challenges in browser security today26:34 AI and cybersecurity: thinking deeper than GenAI and copilots31:58 How the odds are always against defenders and implications for cybersecurity education35:16 Unearthing CISOs’ top-level concerns and opportunities in vulnerability management/DLP40:43 Part Two with Aleksandra: Consistently keep your customer happy44:33 Staying positive in a rocky job market 🔔 Follow Rahul, Vivek and Aleksandra on:https://www.linkedin.com/in/rckashyap/https://www.linkedin.com/in/vivekramachandran/https://www.linkedin.com/in/aleksandra-melnikova-1012/🔥 Powered by SquareXDeployed as a lightweight extension, SquareX turns any browser, on any device, into a secure enterprise browser. Find out more about SquareX at https://hubs.la/Q03rPcbf0
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