Susan welcomes her friend Jaxon Feeley, a former prison officer who transitioned while working in a male prison. Jaxon shares his inspiring journey of authenticity and resilience, discussing the challenges he faced during his transition and how he used his experiences to educate others. The conversation delves into the importance of difficult conversations, the impact of social media, and the power of vulnerability in connecting with others. Jaxon also reflects on his work in the media, including his appearances on TV shows like "Hunted" and "Banged Up," and his aspirations to become a leading voice for authenticity in the UK. With humour and heartfelt insights, this episode highlights the significance of living true to oneself and the transformative power of sharing one's story. KEY TAKEAWAYS Authenticity and Resilience: The journey of transitioning and personal growth emphasizes the importance of living authentically and being resilient in the face of challenges. Impact of Vulnerability: Engaging in difficult conversations and being open about personal struggles can foster understanding and connection, even in challenging environments like a male prison. Social Media as a Tool for Growth: Utilizing social media as a platform for self-expression and documentation can serve as a powerful personal development tool. Navigating Change: Transitioning from structured environments, such as the prison service, to self-employment can be daunting. BEST MOMENTS "I started to try and build a platform to educate as many people as possible around the topic, around transitioning, both with gender and in life." - Jaxon "If you can allow yourself and those closest to you to take the piss out of your biggest insecurities, no one in this world can touch you."- Jaxon "I think the thing is, when something's out of someone's comfort zone, the fear is that like, someone only like, we'll just not talk about it kind of thing." - Susan "I believe that if it can change, well, you know, you heard me, one voice can change the world."- Jaxon HOST BIO Susan Routledge is a distinguished figure in the beauty industry with over 38 years of experience. As a multi-award-winning salon owner and international business consultant, she's recognized among the top UK industry influencers for her passion and dedication. Known for her down-to-earth, light-hearted approach, Susan is an international speaker and established awards judge. She founded the exclusive Beauty Directors Club, a global membership community for salon, clinic, and spa owners, offering business resources and multi-expert advice. Susan also created the online "Salon Success Freedom" program to help beauty businesses thrive. Susan founded and has grown her clinic of 36 years in Co. Durham into the largest independent beauty salon in Northeast England. She is the creator of the trademarked STABLE business formula and author of "The Little Book of Client Retention" and the world's No. 1 bestsellers "Beauty And the Best" 1 and 2. She serves on the Professional Board for BABTAC, helping to represent and raise industry standards, and on the advisory board for the prestigious PHAB Service Stars. Susan's expertise continues to shape and elevate the beauty industry worldwide. USEFUL LINKS https://susanroutledge.com https://www.instagram.com/susan_routledge/ SPONSOR https://www.phorest.com/ https://share.hsforms.com/1Z3Q1VRM8TNqfn11f4cZyPA1c4ta

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