Forget going out of business—Craig Ballantyne and Bedros Keuilian have figured out that the “Amazon Problem” is really the greatest source of opportunity that brick and mortars have ever had, since they can do one thing better than Amazon ever can: provide a higher level of service and create a category of one. Here’s what you’ll discover: 0:53 - Why you can Amazon-proof your business by offering a higher level of service and turning your business into a “category of one.” 3:17 - How a brick-and-mortar suit tailor is crushing it with his “man cave” style of service. 12:00 - Why you should show off how your product or service is made through online videos. 16:46 - How to beat Amazon at their own game by offering irresistible upsells after every purchase. 19:19 - The surprisingly simple first step in turning your one-location business into a national or even international empire.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.