How does active listening transform a company? DJ Casto, chief human resources officer at Synchrony shares the leadership secrets behind their culture shift and business wins. The company is redefining leadership through active listening, vulnerability, and co-creation. Hear real stories and strategies that are transforming workplace culture and driving business success. Tune in to learn why great leadership isn’t optional — it’s essential for the future. Don’t miss the company culture event of the year! Enter the code "Better" and save 20% off registration for the Great Place To Work For All Summit: For All Summit 2026 | Great Place To Work® Subscribe to our LinkedIn newsletter: Culture Edge Want to join our Great Place To Work community? Learn more about Certification. For a transcript of this episode, visit Synchrony’s DJ Casto on Leadership Behaviors That Drive Business Results | Great Place To Work®

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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