Chris Voss: On Negotiating Better in your Everyday Life

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Recorded27 Nov 2018

Publisherbigquestions-calfussman.libsyn.com ↗

Handlerec:10830536

Show notes

Cal finds out how a man who worked on the FBI Crisis Negotiation Unit for 24 years incorporates what he learned on the job into day-to-day life. Cal's biggest take-away is that people who are good at asking questions have the essential elements to negotiate well. Many of the characteristics inherent in successful interviewing apply – especially mastery of tone of voice and observation of body language. Negotiation, Cal learns, is a perishable skill and must be honed every day. Voss, now the CEO of the negotiation training company Black Swan, shows Cal how a misplaced piece of luggage at the airport can be a great opportunity to practice. And how careful listening can get you where you want to go in life.

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