Blain’s Morning Porridge Nov 13th 2026 – British Gas and Land Rover are why Britain is Broken.“People will forget what you said and what you did, butthey will never forget how you made them feel.” After a busy few days in London, I need some light comicrelief this morning, so let’s figure out why Britain is really broken. It’s nothing to do with Government. It’s all about crap customer service and the treacle that makes Big Companies so crap. They no longer care. And that spreads like acancer around the economy. Trying to deal with large firms and the private utilities that run the UK is like daily root-canal surgery. The media and financial pages are full of worry and strifethis morning regarding the UK economy. How devastating will be the UK Budget? Will Sir Keir Starmer survive the Byzantine power struggle underway within Labour? Forget the angst about budgets, taxes, inflation, and therest… I know why the UK is really, really broken. Government gets the blame, but the real issue is bad companies and utterly disinterested customer service… This morning let me lay the blame for the dismal state ofthe UK squarely on Land Rover and British Gas. Two classic British Brands that don’t give a flying **** about their customers.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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