In this episode of Boardroom Insights, Alan O’Neill is joined by Dr. Edel Marron, leadership lecturer at Ulster University and founder of COTA Consulting, for a rich and grounded conversation on what truly defines great leadership today.Together, they explore the shift from outcome-driven leadership to a deeper focus on the enablers of performance emotional intelligence, psychological safety, and genuine human connection. Edel shares insights from her doctoral research on employee engagement, highlighting how leaders who create respectful, communicative environments consistently outperform those who rely on pressure and control.The discussion moves through three key lenses of leadership:Self-leadership – the importance of self-awareness, emotional maturity, and humilityTeam leadership – creating environments where people feel safe, valued, and able to performBusiness leadership – ensuring strategy translates into execution through strong frontline connectionThey examine the dangers of ego, the misuse of emotional intelligence, and the fine line between unhealthy and narcissistic leadership. Real-world examples from frontline operational bottlenecks to boardroom disconnect bring the theory to life.Edel also offers a fresh perspective from the next generation, sharing what young professionals expect from leaders today: openness, fairness, growth opportunities, and authentic communication.The episode closes with practical insights into developing leadership capability through structured training, 360 feedback, and sustained behavioural change, not just “sheep-dip” learning.A thoughtful and practical conversation that reinforces one central truth: Leadership is less about control and outcomes and more about people, trust, and the conditions we create for others to thrive.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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