Show notes
Welcome to the 15th episode of "Born for the Trades," a home service podcast. In this episode, we had the privilege of interviewing Stephanie Gordon, the Vice President of Energuy, an industry leader in permitting and HERS testing solutions. Stephanie's expertise and Energuy's comprehensive services have simplified businesses for HVAC contractors, allowing them to focus on customer satisfaction while Energuy takes care of the rest. In our conversation with Stephanie, we delved into the ways Energuy's partnership with HVAC contractors has contributed to their growth and success. Stephanie shared numerous examples and success stories where Energuy's involvement streamlined operations, reduced administrative burdens, and improved overall efficiency for contractors. By handling permits, completing HERS testing, managing paperwork, and streamlining processes from start to finish, Energuy empowers contractors to thrive in the industry. One of the significant topics discussed was the significance of outsourcing permitting services. Stephanie explained how outsourcing permits not only saves businesses valuable time but also ensures compliance with regulations. Energuy's expertise in navigating the complexities of permitting processes allows contractors to focus on their core competencies, leading to improved efficiency and cost-effectiveness. California's Title 24 changes were also a key point of discussion. Stephanie shared valuable insights and advice for HVAC companies on adapting to these regulatory transformations and staying compliant. Understanding the implications of these changes and implementing the necessary adjustments is crucial for contractors to remain competitive in the industry. Drawing from her experience working with various contractors, Stephanie highlighted the key characteristics and qualities that differentiate the best HVAC companies from the rest. These qualities include exceptional customer service, technical expertise, a commitment to innovation, and a strong focus on employee development. By embodying these traits, companies can establish themselves as industry leaders. Stephanie also provided valuable strategies and approaches for attracting and retaining top talent, as evidenced by Energuy's impressive 97% retention rate. By prioritizing employee satisfaction, offering competitive compensation packages, providing opportunities for growth and advancement, and fostering a positive work environment, HVAC companies can create a team of dedicated professionals. In addition to discussing success strategies, Stephanie shared common mistakes and pitfalls that HVAC companies should avoid to minimize turnover and create a thriving work environment. By addressing issues such as poor communication, lack of recognition, and inadequate training, companies can improve employee morale and foster long-term employee loyalty. Lastly, Stephanie opened up about her personal journey as a female leader in the HVAC industry and the challenges she has faced along the way. Her inspiring story serves as a reminder that diversity and inclusion are essential for the growth and success of the industry. Tune in to this insightful episode of "Born for the Trades" to gain valuable insights from Stephanie Gordon and Energuy. Discover how their partnership simplifies businesses, enhances compliance, and empowers HVAC contractors to achieve remarkable success in the ever-evolving home services industry. Support the show