Dealing With Customer Conflict

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Recorded24 Feb 2022

Publisherbringingbusinesstoretail.libsyn.com ↗

Handlerec:8469975

Show notes

In this episode Nate Regier, CEO, co-founder and owner of global leadership advisory firm Next Element, shares with me how conflict doesn't have to be a negative experience but an opportunity to take the energy missing between what your customer wants and what they're experiencing and use it to create more positive interactions. Stick around til' the end to hear me doing some Angry Customer roleplaying! For more click here

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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