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Chapter 1: What tech issue is the caller experiencing?
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There was no anything inside those eyes. They turned black. It scared the hell out of me.
Chapter 2: How does the IT supervisor respond to the caller's frustration?
People, wake up. I'm the one that saw the murder take place by Krivak and DePippo.
Anthony DePippo showed no signs of remorse, appearing unfazed after being sentenced to the maximum.
I said, I'm not guilty. I'll take it to the grave.
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All right, listen up. The Jonas Brothers here. Our podcast is called Hey Jonas. Since everyone has a podcast, we wanted to as well.
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Chapter 3: What steps are taken to resolve the email access problem?
And we've had some incredible guests so far. And now our good friend Niall Horan is joining the show. How's it going, boys? Hey, Niall. It's the same thing with Slow Hands. Slow Hands is not about anything else, really, is it? You know, our taste so good can't be about food. You do the same, Nick, with some of the stuff that you've done.
You too, Joe.
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Chapter 4: How does the caller describe the double authentication issue?
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I'd be seeing it, but I'm like, man, I still got like so much more to do. Like Prince, he dropped like 30 albums.
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Chapter 5: What humorous exchanges occur during the tech support call?
Can superstars even exist the way they used to? 2016 was sort of that last era of monoculture, where we still consumed things in community. Everybody wanted to be Beyonce at that point. I don't think we'll ever see another Rihanna. What does it mean to be Black and eat in America? You will never make me feel bad for being a Black girl, for being a Black American girl, ever.
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It's Brooke and Jeffrey in the morning. Time for today's prank call.
Chapter 6: How does the IT supervisor deflect accusations of incompetence?
Okay. And this lady we're reaching out to was set up by her co-worker who told us she's extremely frustrated because she hasn't been able to get into her work email for two days. Oh my gosh. Yeah. Nobody in IT has been able to help her. Oh, looks like you can't work. Better go home. She's requested a meeting with the tech supervisor. Uh-oh. The person in charge.
Chapter 7: What unexpected twist reveals the prank phone call?
So I think it's perfect. That person is Jose Balandos.
Yeah.
I believe should be in charge of our own IT department.
That's right, Jeff.
Thank you. Let's see how he does in your phone tap right now.
Brooke and Jeffrey's phone taps on the 20s.
Hello? Hey, Aaron.
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Chapter 8: How does the caller react to discovering it's a prank?
This is Dart from the IT department. Oh, hey. Hi. Good morning. Is it Dart? Yeah, it's Dart. Good morning. I'm the senior supervisor down here. I heard you were having some issues with your computer. Yeah, first of all, sorry right off the bat because I'm super frustrated already coming into this, and I know it's not your fault. Oh, I know.
I've heard.
I've heard a few of my underlings weren't able to give you any help, huh? I mean, yeah.
Frustrating.
No one has been, yeah, frustrating, yeah. Yeah, no one's been helpful. Absolutely no one. I mean, I don't understand how you could call yourself the IT department. I don't mean to cut you off. This is completely justified, your frustration. Can you just tell us what was happening that's causing the situation? Sure. I'll walk through it again. I've said it now so many times.
Just one more.
You're just going to need one more time. I'm trying to tell you, but you keep talking over me. I'm listening. I am listening. I'm just telling you I'm listening, so that's why. All right, you go. I simply want to get into my email and it has locked me out. And you have a, this two part authentication process. Say no more. Okay. Again, I am the senior IT supervisor. Great.
I'm going to fix this right now. Great. Okay. So just give me a second. How do you fix a double authentication issue? Wait, are you looking it up? Are you Googling it? Hold on. I'll be right with you, okay? Double authentication issue. Excuse me, Aaron, what's the operating system that you're using? I'm sorry, you mean like windows, like everyone else is using? Wait, what? How?
Why are you asking me that? Oh, you have windows. Duh. I got it. Hold on. How do you fix a double authentication? Are you seriously? Windows computer. Who's above you? No, I'm the guy. I'm the top of the pyramid. I earned the spot, and that's why we're taking care of you today. Okay, so if you are this senior supervisor, what are you doing right now?
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