Building Better Cultures
Episodes
143 | The Power of Connection in Modern Workplaces | Kevin Empey & Susie Leacy
13 Nov 2025
Contributed by Lukas
Summary In this episode of the Building Better Cultures podcast, Scott McInnes discusses the challenge of disconnection in the workplace with gu...
142 | Navigating Accountability for Values | Karen Jones & Karen Hackett
06 Nov 2025
Contributed by Lukas
Summary In this episode of the Building Better Cultures podcast, Scott McInnes discusses the challenge of accountability for values with guests ...
141 | Mentoring, Peer Learning, and AI: The Future of Workplace Development | Barbara Carroll & Lisa Melody
30 Oct 2025
Contributed by Lukas
Summary In this episode of the Building Better Cultures podcast, Scott McInnes discusses the third challenge from the Mind the Gap research repor...
140 | Equipping Managers for the Future: Tools for Culture and Connection | Katy Lumsden & Neil O'Brien
23 Oct 2025
Contributed by Lukas
Summary In this episode of the Building Better Cultures podcast, Scott McInnes discusses the challenges faced by mid-management in organizati...
139 | The Critical Role Leadership Plays in Shaping Organisational Culture | Denise Black and Denis Doolan
16 Oct 2025
Contributed by Lukas
Episode Summary In this episode of Building Better Cultures, Scott McInnes sits down with Denise Black and Denis Doolan to explore the critical role o...
138 | Mind The Gap Research: Insights on Organisational Culture | Sadhbh O'Flaherty & Scott McInnes
09 Oct 2025
Contributed by Lukas
SUMMARY In this episode of the Building Better Cultures podcast, Sadhbh O'Flaherty takes over the mic to interview Scott McInnes about his recent rese...
137 | Storytelling, Stakeholders, and Strategy: Communicating Change Right
12 Jun 2025
Contributed by Lukas
Summary In this episode of the Building Better Cultures podcast, Scott McInnes speaks with Catherine Fallon about the critical role of change co...
136 | Navigating Organisational Culture Challenges | Clare Duffield
05 Jun 2025
Contributed by Lukas
Summary In this episode of the Building Better Cultures podcast, Scott McInnes speaks with Clare Duffield, Assistant Chief Officer for People an...
135 | The Evolving Role of Modern Leadership
29 May 2025
Contributed by Lukas
Summary In this episode of the Building Better Cultures podcast, Scott McInnes speaks with Dara Connolly, CEO of Common Purpose Ireland, about t...
134 | Unlocking Potential: Neurodiversity, ESG, and Organisational Culture in Action
22 May 2025
Contributed by Lukas
Summary In this episode of the Building Better Cultures podcast, Scott McInnes speaks with Lorna McAdoo, head of ESG at Version One, about the i...
133 | Empathy: The Missing Ingredient in Leadership | Keith Barry
15 May 2025
Contributed by Lukas
Summary In this engaging conversation, the speakers delve into the importance of non-verbal communication in leadership, the journey of a brain ...
132 | Navigating Middle Management Challenges in Modern Workplaces | Kathryn Whyte
08 May 2025
Contributed by Lukas
Summary In this episode, the conversation delves into the intricacies of workplace culture, emphasizing the importance of leadership, purpose, an...
131 | Leadership, empathy & diversity lessons from Mumbai | BBC Shorts
02 Apr 2025
Contributed by Lukas
When 20 senior leaders from 9 countries gathered in the heart of Mumbai, the lessons weren't found in PowerPoint decks—they were found in the street...
130 | From Employee to Owner: The Business of Coffee & Culture
13 Feb 2025
Contributed by Lukas
Episode Summary In this episode of Building Better Cultures, Scott McInnes sits down with Jonathan Reed, CEO of Paddy and Scott's Coffee, to dis...
129 | The Eight Practices of Credible Leadership | Jenni Field
06 Feb 2025
Contributed by Lukas
EPISODE SUMMARY In this episode of Building Better Cultures, Scott McInnes sits down with Jenni Field, CEO of Redefining Communications, to discus...
128 | HubSpot's Culture Code and Leadership Insights for Hybrid Work Success | Eimear Marrinan
30 Jan 2025
Contributed by Lukas
Episode Summary: In this episode of the Building Better Cultures podcast, Scott McInnes interviews Eimear Marrinan, VP of People Experience at H...
127 | From Words to Action: How Storytelling Unifies, Empowers & Transforms Organisations | The Cumberland
23 Jan 2025
Contributed by Lukas
EPISODE SUMMARY In this episode, Scott discusses the power of storytelling in organisations with Des Moore and Shelly Hayward from The Cumberland Bui...
126 | Building High-Trust Cultures: Leadership Strategies for Hybrid Work Success | Tim Threipland
09 Jan 2025
Contributed by Lukas
Episode Summary In this episode of the Building Better Cultures podcast, Scott McInnes welcomes Tim Threipland from FranklinCovey to discuss the...
125 | The Leadership Edge: Mastering Communication & Connection | Marsha Acker
23 Nov 2023
Contributed by Lukas
Have you ever witnessed patterns of communication that didn't seem helpful or productive in your teams? Leadership and communication go hand in hand, ...
124 | How To Avoid The High Cost Of Miscommunication | Erin Lebaqz
16 Nov 2023
Contributed by Lukas
Can clear communication and the power of the pen have a transformative impact on your business? Absolutely! Get ready to discover all the 'write stuff...
123 | How to Avoid Culture-Killing DEI Blunders | Aleksandar Damchevski & Christiane Bisanzio
09 Nov 2023
Contributed by Lukas
How does the saying go? Is the glass half full, or is it half empty? Now, apply this to DEI in the workplace, and you'll see our guests, Christiane Bi...
122 | Mastering Internal Communications: The Lifeblood of Organisations | Emily Hecker
02 Nov 2023
Contributed by Lukas
Workplace culture is as strong as the communication it thrives on and as fragile as a string of miscommunications. Internal communications is the life...
121 | Cultivate Sustainable & Vibrant High-Performing Cultures | Eric Stone
26 Oct 2023
Contributed by Lukas
Get ready to blast your workplace culture into new heights with the valuable guidance of this week's special guest, Eric Stone. Eric is the founder of...
120 | Workplace Well-being: A Blueprint for Transformation | Brian Crooke
19 Oct 2023
Contributed by Lukas
Are you ready to transform your workplace into a haven of well-being? If so, buckle up as Brian Crooke, founder of Workplace Well-being Ireland and Co...
119 | Building Bridges of Trust: The Foundation for a High-Performance Environment | Lily Woi
21 Jul 2023
Contributed by Lukas
Ever wondered what the secret sauce is for enhancing performance and productivity? Well, wonder no more as culture change catalyst, author and leaders...
118 | Unleashing the Power of Courageous Leadership: A Pathway to Success | Joanna Howes
27 Jun 2023
Contributed by Lukas
Are you striving to become a more courageous leader, challenge the status quo and drive innovation? If so, this latest episode with Joanna Howes, Int...
117 | The Red Thread Model Every Leader Should Know | Sonya Shelton
13 Jun 2023
Contributed by Lukas
Are leaders blaming employees for their own failures? In today's rapidly changing corporate landscape, establishing a strong company culture is more i...
116 | The Adventure of Leadership: Unleashing Your Inner Explorer | Sue Stockdale
24 May 2023
Contributed by Lukas
Have you ever wondered how we can approach life as an adventure? In the world of work, a sense of adventure can mean embracing change and uncertaint...
115 | Inbox Overload to Email Excellence | Mastering the Art of Business Communication | Kim Arnold
08 May 2023
Contributed by Lukas
Have you ever had to deal with miscommunications in the workplace? Are you struggling to keep up with the sheer number of emails you receive daily...
114 | Mastering the Art of Communication | Katja Schleicher
25 Apr 2023
Contributed by Lukas
We've all heard that knowledge is power—but in the age of the internet, is knowledge still enough? Special guest Katja Schleicher, founder of Impa...
113 | The Feedback Loop to Success | Jay Williams
13 Apr 2023
Contributed by Lukas
Do you strive to create an open and honest workplace culture? Author, leadership expert and communication coach Jay Williams is here to share his in...
112 | Disrupting Norms - How to Make Work More Likeable | Greg Offner Jr.
28 Mar 2023
Contributed by Lukas
Are you aware of the three employee archetypes? The Keeper, the Leaper, and the Sleeper? If not, prepare to learn about them and how best to engage ...
111 | Creating A Culture of Care | Paul Ter Wal
13 Mar 2023
Contributed by Lukas
Is your organisation drowning in a sea of Human Resources policies? Are you tired of the stagnant work culture norms? Is this war of talent and high...
110 | Unlocking The Secret to Transformational Change | Sophia Kristjansson
15 Feb 2023
Contributed by Lukas
Is your organisation on a mission to achieve true inclusion and belonging but struggling to know where to begin? If so, this episode is for you! ...
109 | Your Organisational Culture is Your USP (Unique Selling Point) | Dan Sodergren
09 Dec 2022
Contributed by Lukas
On our latest episode of the Building Better Cultures podcast, we speak to Dan Sodergren. Dan is the Co-Founder of YourFLOCK. This SaaS platform helps...
108 | The Science of Storytelling & How It Works | Richard Newman
01 Nov 2022
Contributed by Lukas
Do you think storytelling has no place at work? That it's just a fluffy exercise that doesn't deliver results? Then, the latest guest on the Building ...
107 | Empathy & Compassion in Organisational Culture | Rob Volpe
16 Sep 2022
Contributed by Lukas
On this episode of the Building Better Cultures podcast, we drill down on the pivotal role that empathy plays in the workplace – especially in this ...
106 | Raw Leadership Principles; Curiosity, Authenticity & Vulnerability | Colleen Bashar
18 Aug 2022
Contributed by Lukas
In this episode of the Building Better Cultures podcast, we learn about the principles of Raw Leadership, how to lean into your authentic power as a l...
105 | The Power of Pride Stories | Shorts by BBC
03 Aug 2022
Contributed by Lukas
Celebrating Success and Building Pride: We're doing some focus groups for a new client, and an attendee said, "We used to hear stories of the dif...
104 | Future of Work - What Now? | Kevin Empey
02 Jun 2022
Contributed by Lukas
On this episode of Building Better Cultures we're checking in with Kevin Empey, Managing Director of WorkMatters, who first shared thoughts about pand...
103 | Hybrid Working: Is it Really the Best of Both Worlds? | Andrew Bartlow
12 May 2022
Contributed by Lukas
Organisations of all sizes are trying to define parameters for today's new workplace cultures – whether remote, on-site or in-between. Host, Scott M...
102 | Knitting Remote Into Workplace Culture | Darren Murph
28 Apr 2022
Contributed by Lukas
Darren Murph is an organisational architect who specialises in and knows what works – and what doesn't. Based on 15 years at GitLab, most recently a...
101 | Build Sustainable Corporate Cultures and Transform Your Workplace | James Hartley
13 Apr 2022
Contributed by Lukas
Big corporate initiatives designed to transform workplace cultures are often top-down affairs, this week's guest has taken a different approach to int...
100 | The Power of Authentic, Measurable & Sustained Organisational Values | Sandy Cross
22 Mar 2022
Contributed by Lukas
Are you ready to integrate a values-based component into your corporate ethos? It's a big commitment, but one with tremendous ROI at every level. On t...
99 | The Pandemic Pushed Mental Health Out of the Workplace Shadows | Niamh Fitzpatrick
08 Mar 2022
Contributed by Lukas
If we didn't already know it, the pandemic laid bare the fact that, as humans, we inevitably bring our whole selves to our jobs - including a range of...
98 | Hire For Culture Add, Not Culture Fit | Shorts by BBC
02 Mar 2022
Contributed by Lukas
There's been a recent trend towards hiring for culture or values fit. It seems sensible in principle - hire people who share a similar working ethos a...
97 | Mastering Communication in the Hybrid Workplace: Essential Skills for Effective Leadership | Peter Hopwood
21 Feb 2022
Contributed by Lukas
In this episode of Building Better Cultures, we hear from a top virtual-speaking specialist who sees a golden opportunity in the virtual world. Peter ...
96 | Navigating Mental Health & Wellness in the Post-Pandemic Workplace | Donna Reilly
07 Feb 2022
Contributed by Lukas
This episode of Building Better Cultures throws a spotlight on mental health and well-being as we tentatively re-enter workplace cultures forever chan...
95 | From Data to Action: Unlock the Power of Surveys for High-Performance Cultures | Karen Jones
24 Jan 2022
Contributed by Lukas
Not only is meaningful, sustainable cultural change possible in the workplace, but it's also something that can be mapped and measured. In this episo...
94 | Creating Boundaries | Shorts by BBC
18 Jan 2022
Contributed by Lukas
Our latest BBC shorts is about Creating Boundaries. The pandemic has accelerated the idea of home / remote working and it's here to stay. It's given u...
93 | Breaking Language and Cultural Barriers: Strategies for Effective Global Internal Communications | Ray Walsh
11 Jan 2022
Contributed by Lukas
The Building Better Cultures podcast starts out the new year with a lively conversation featuring Ray Walsh, a communications and internal localiz...
92 | Taking time to reflect | Shorts by BBC
22 Dec 2021
Contributed by Lukas
It's the end of the year and a time to think about what we've achieved this year and perhaps start to think about what lies ahead. But taking time to ...
91 | Enlightened Leadership Embraces the Power of Failure | Gill Kernick
06 Dec 2021
Contributed by Lukas
The world is no longer linear, and yet old command-and-control management structures persist. In this episode of Building Better Cultures, internatio...
90 | Thinking about change from the bottom up | Shorts by BBC
29 Nov 2021
Contributed by Lukas
Peter Senge, the American systems scientist and author said, "People don't resist change; they resist being changed." And we've all heard the McKins...
89 | Leading with SOUL: Unleashing the Power of Conscious Leadership | Zana Goic Petricevic
22 Nov 2021
Contributed by Lukas
Host Scott McInnes' guest on this episode of Building Better Cultures exemplifies the passion she prescribes for strong leadership. Zana Goic Petr...
88 | Engagement's not a dirty word | Shorts by BBC
16 Nov 2021
Contributed by Lukas
It sometimes feels like Employee Engagement has been superseded by the new, best thing in leadership thinking - purpose, values, leading in a hybrid w...
87 | Lead from Behind: How To Cultivate Healthy Cultures and Empower Teams | Peter Docker
08 Nov 2021
Contributed by Lukas
While it may seem counter-intuitive at first, there is wisdom in the concept of leading from behind. This episode of Building Better Cultures deconstr...
86 | From Startups to Fortune 500: Lessons in Leadership & Culture | Jo Dutta
25 Oct 2021
Contributed by Lukas
Startups are known for being fluid, nimble and open to experimentation. In this episode of Building Better Cultures, Host Scott McInnes' guest is some...
85 | Culture Beyond the Office: Nurturing a Positive Remote Work Environment | Camilla Boyer
11 Oct 2021
Contributed by Lukas
EPISODE SUMMARY Culture in the workplace is often assumed to be human-to-human contact in the office environment, so the concept of culture in a solel...
84 | The power of recognition | Shorts by BBC
07 Oct 2021
Contributed by Lukas
In this episode, Scott talks about why recognition, why it's important and some ways to do it in a way that's authentic and builds price among your pe...
83 | Beyond the Barracks: Building Cultures of Trust and Accountability | Mark Mellett & Rena Kennedy
28 Sep 2021
Contributed by Lukas
The culture and structure of military service is completely unique, and yet on some levels there are commonalities with commercial organizations of an...
82 | How Podcasting Transforms Internal Communications | BBC Shorts
22 Sep 2021
Contributed by Lukas
In this episode, Scott talks about why podcasting isn't just an entertainment medium for millions of people around the world. Organisations - Ame...
81 | Connecting Through Stories: How Effective Communication Transforms Cultures | Eoghan Tomás McDermott
13 Sep 2021
Contributed by Lukas
There is a reason that storytelling has been a primal means of communication dating back to our earliest tribal traditions. In this episode of Buildin...
80 | Unlocking the Power of Diversity: Building a Culture of Inclusion and Equity | Wema Hoover
30 Aug 2021
Contributed by Lukas
The summer of 2020 brought a reckoning on race around the world that few anticipated, but we may have all needed. After the months of Black Lives Matt...
79 | Navigating the Challenges and Benefits of Remote Work | Chris Dyer
16 Aug 2021
Contributed by Lukas
Our world was flipped upside-down when COVID-19 entered the vernacular in 2020, and virtually everything, including how and where we work, changed. Ei...
78 | Building Hybrid Work Culture: Connecting & Communicating in a Changing World | Kyoko Minegishi
02 Aug 2021
Contributed by Lukas
At this point in the pandemic, none of us are strangers to change. But for Kyoko Minegishi, change has been the one and only constants in a life full ...
77 | Connecting Your People To Your Organisational Strategy | BBC Shorts
28 Jul 2021
Contributed by Lukas
In this episode, Scott talks about why connecting your people to your strategy is so important and how an inspiring story can help you capture their h...
76 | Brewing Success: Cultivating a Culture of Purpose and Fun at Paddy & Scott's Coffee | Johnathan Reed
19 Jul 2021
Contributed by Lukas
On this episode of the Building Better Cultures podcast, Scott McInnes welcomes Jonathan Reed of Paddy and Scott's coffee. A defining sense of purpose...
75 | Unlock the Power of Onboarding: Creating a Human Connection from Day One | BBC Shorts
13 Jul 2021
Contributed by Lukas
This week Scott talks about onboarding, how it's failing you and your new joiners, and how some communications and engagement thinking can maybe help....
74 | Redefining Success: Trust, Compassion, and the Future of Work | Mark Edgar
05 Jul 2021
Contributed by Lukas
Mark Edgar isn't a stranger to challenges; he's built a career teaching organizations how to thrive in spite of it all. As a people-centric, strategic...
73 | Adapting to the Future of Work: Insights and Strategies From Industry Experts & Ireland Together
29 Jun 2021
Contributed by Lukas
Friends of the Building Better Cultures podcast, Ireland Together (www.IrelandTogether.ie) ran a series of mini-conferences focused on the next great ...
72 | From the Rugby Pitch to the Boardroom: Building High-Performance Cultures | Stuart Lancaster
21 Jun 2021
Contributed by Lukas
If it were up to Stuart Lancaster, he'd make emotional intelligence, communication and leadership core subjects starting early on in school. The natio...
71 | Turbocharge Internal Communications: Linking Strategy & Purpose to Your People | BBC Shorts
16 Jun 2021
Contributed by Lukas
Some thoughts in this episode on the power of linking and labelling. It's something that we often don't focus on enough when it comes to internal comm...
70 | The Language Revolution: Harnessing the Power of Words for Workplace Success | Charli Nordonne
07 Jun 2021
Contributed by Lukas
Words matter - whether the goal is to promote buy-in among staff, save time on internal communications or create a more inclusive workplace culture. I...
69 | Unlocking Change: The Power of Awareness and Action | BBC Shorts
02 Jun 2021
Contributed by Lukas
This week a couple of thoughts on the idea that 'Awareness Precedes Action' - that if we don't take the time to realise that we can change the way we ...
68 | Empowering ESG Strategies for Effective Communication & Sustainable Impact | Gihan Hyde
24 May 2021
Contributed by Lukas
Discover how to revolutionise ESG communication in your organisation. From empowering underrepresented associates to bridging communication gaps, lear...
68 | How to Embed Values into Your Organisation | BBC Shorts
19 May 2021
Contributed by Lukas
Lived values are the foundation of a thriving culture. In this Building Better Cultures Shorts episode, we discuss how to: Create better, more ali...
67 | Empathy as a key driver of business success with Pritesh Shah
10 May 2021
Contributed by Lukas
In this episode of the Building Better Cultures podcast, Scott welcomes Pritesh Shah, Chief Commercial Officer at the oncology company Novocure. When ...
66 | Scott's Thoughts - on the power of doing something nice
06 May 2021
Contributed by Lukas
There's real power in doing something nice for someone else - someone in work, a relative or a friend. But, like many things, we often don't take th...
65 | Using internal podcasting to connect more powerfully with your people with Jen Grogono
26 Apr 2021
Contributed by Lukas
On this episode of the Building Better Cultures podcast, Scott welcomes guest Jen Grogono to talk all things internal communications and why Jen belie...
64 | Scott's Thoughts ... on knowing if your IC is working
21 Apr 2021
Contributed by Lukas
A key part of #internalcomms success is knowing what people want and if what you're doing is meeting their (and your) needs. And the best way to find...
63 | How to Build a Humane Workplace Culture | Dr Jerry Gule
12 Apr 2021
Contributed by Lukas
In this episode of the Building Better Cultures podcast, Scott explores the Five Pillars for a Human Workplace with his guest, Dr. Jerry Gule, who has...
62 | Scott's Thoughts ... on writing better emails.
06 Apr 2021
Contributed by Lukas
Along with Zoom, email usage has grown exponentially as billions of people globally have been forced to work remotely. Sadly, it's not all good emai...
61 | The Future is Now: Workplace opportunities in a post-pandemic world with Kevin Empey
29 Mar 2021
Contributed by Lukas
In this inaugural episode of the Building Better Cultures podcast, Scott invites listeners to consider the brave new world that has suddenly arrived, ...
60 | Scott's Thoughts ... on running more effective Zoom calls.
22 Mar 2021
Contributed by Lukas
After 12 months of Covid, Zoom and Teams have become the go-to comms channel for many companies. It isn't always the right answer but, when it is, S...
59 | Scott's Thoughts ... on building blocks for future working success.
22 Mar 2021
Contributed by Lukas
First up in this new series of short pods is the hot topic of hybrid working and a few thoughts on what Scott believes are key building blocks for suc...
58 | Diversity, Equity & Inclusion with The Calm Edged Rebels
15 Mar 2021
Contributed by Lukas
This episode of Inspiring Change takes on a topic that is top of mind for businesses around the world: Diversity, Equity and Inclusion. Scott welcomes...
57 | The power of strategic alignment in driving business success
01 Mar 2021
Contributed by Lukas
In the post-pandemic, work-from-home world, it can be especially hard to feel like your small tasks are having any impact on the overall strategic mi...
56 | Beyond the Balance Sheet: Revolutionizing Accountancy Culture at Cooper Parry | April Homer
12 Feb 2021
Contributed by Lukas
Inspiring change in a field like accountancy might seem like an insurmountable task. We often think of accountants as boring individuals who prefer to...
55 | Internal comms based on real related stories are key to successful change | Jim Egan
01 Feb 2021
Contributed by Lukas
Jim Egan always knew he wanted to be in communications to connect with and inspire people. As he says, he wanted to be Julie McCoy character in the TV...
54 | How a focus on more human internal comms can help to build amazing cultures
14 Jan 2021
Contributed by Lukas
Chuck has over 20 years of experience in the internal communications world and is the self-confessed cheerleader of Internal Comms. By his own admissi...
53 | Exploring Leadership, Engagement and Internal Comms challenges during Covid
10 Dec 2020
Contributed by Lukas
Covid Christmas Craker Podcast episode 2-part series. This is part 2 of 2. It has been a wild year with many ups and downs. And, while times have ofte...
52 | Best practice Leadership, Engagement and Internal Comms tips for remote workers
06 Dec 2020
Contributed by Lukas
Covid Christmas Craker Podcast episode 2-part series. This is part 1 of 2. It has been a wild year with many ups and downs. And, while times have ofte...
51 | Exploring the role that really good internal communications plays in successful businesses
24 Nov 2020
Contributed by Lukas
Jenni started her career, not in internal communications but, having studies marketing at uni, went into more public sector communications roles. She ...
50 | Leading with Values: The Role Model Effect on Organisations | Gillian French
12 Nov 2020
Contributed by Lukas
Gillian French has a passion for people and for scaling indigenous Irish start-ups. She is Chief People Officer at Cubic Telecom an indigenous Irish t...
49 | How to help your teams work better together
28 Oct 2020
Contributed by Lukas
Zoë Routh is a Canadian-Australian leadership expert specialising in the people stuff. She shows leaders and teams struggling with office politics an...
48 | Tips on leadership and purpose from an Irish rugby legend
19 Oct 2020
Contributed by Lukas
If you live in Ireland and follow the sport, Jamie Heaslip is a household name and one that's synonymous with Ireland's rugby success over the past 15...
47 | Measuring emotion to improve employee engagement
05 Oct 2020
Contributed by Lukas
'How are you feeling and why?'. That's the question Matt Stephens uses when he's measuring wellbeing and how engaged people are at work. Starting his ...
46 | How critical is it to ensure your employees are aligned with company strategy? VERY!
22 Sep 2020
Contributed by Lukas
With a background in marketing and PR, it was when Lindsay went into internal comms in a large Dutch oil and gas company. She soon realised that commu...
45 | Why Internal communications is so critically important yet under-utilized
08 Sep 2020
Contributed by Lukas
A marketeer by trade, James worked as CEO and CMO in a number of large multinationals including fashion brand Anthropology, VisitLondon and Selfridges...