Building With Buyers: Startup Marketing and Growth Fueled By Customers
219 - The Missing Piece For Growth Is Connection (Joseph Lee, Co-Founder & CEO at Syncly)
19 Feb 2025
Joseph Lee is Co-Founder & CEO at Syncly (Seed funded). Syncly is a customer feedback analysis platform that let’s you see customer pains and prevents customer churn.Here’s what we cover: How do you incorporate customer research at Syncly? What are your goals; Using the JBTD framework; How have you actually used research insights; How do you connect insights to your product roadmap; Your pricing page takes me to a demo form, why not share at least a range; Challenges with customer research; Customer research with your “haters” or lapsed buyers; Joseph asks me his burning question.Joseph on LinkedIn:www.linkedin.com/in/josephdhlee/Syncly: https://syncly.app/For more content, subscribe to Building With Buyers on Apple or Spotify or wherever you like to listen, and don't forget to leave a review if you're lovin' the show.Music by my talented daughter.Anna on LinkedIn: linkedin.com/in/annafurmanovWebsite: furmanovmarketing.com
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