To say vulnerable populations have been impacted significantly by the COVID-19 pandemic is an understatement. Yet, at the same time, communities and businesses are partnering to develop innovative solutions to address the disparities that plague this population.“The pandemic is teaching us how interdependent we are on each other, and how creative we can be to solve things locally.” says Lauran.After 2020, when it comes to managing the margin and serving the mission, everything and nothing is the same, and that’s why we thought it would be appropriate to revisit this interview with Lauran Hardin. During the interview we discuss the over-arching polarity of Margin and Mission. Everyone is impacted by this polarity. Both Margin and Mission must be present for the system to be sustainable and provide the healthcare we need.In this interview with Lauran, we look at this polarity within the context of complex care and social needs.Lauran is a leader at the National Center for Complex Care and Social Needs. The center is the home for complex care and is transforming care for people with complex health and social needs. Lauran is guiding and coaching leaders every day out in the field to manage this polarity. Her stories and insights are enlightening and inspiring.Lauran shares with listeners why it’s important to understand the importance of the margin and mission polarity when creating programs that impact utilization and revenue.Powerful change and transformation can occur when you understand and marshal the power of both sides of the margin and mission polarity. Lauran shares some stories that will leave you with a feeling of hope.Join us to learn from Lauran as she shares case studies and outcomes from the world of complex care and social needs.The wisdom Lauran shares is profound! Listen now!For full show notes and links, visit:https://www.missinglogic.com/new-podcastTo get our FREE perspective paper, The Three Biggest Mistakes Healthcare Leaders Make When Trying to Achieve Work Life Balance Click Here now!We would love to have you contribute to this podcast by submitting a question that we can feature in a future episode. All you must do is email your question to [email protected] If you found value in this episode, please leave us a review on Apple Podcasts!In this podcast, business leaders navigate the challenges of high-pressure jobs, tackling burnout, micromanagement, and decision fatigue while honing emotional intelligence, communication skills, and problem-solving abilities to strengthen their leadership identity. Through discussions on leadership development, stress management, conflict resolution, and time management, listeners gain insights into achieving work-life balance, overcoming the struggles of being overworked, and fostering personal growth in the ever-evolving workplace.

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