Business Done Differently with Jesse Cole
Activity Overview
Episode publication activity over the past year
Episodes
The Power Of Plussing | Ep. 27
14 Jul 2021
Contributed by Lukas
As Walt Disney once said, "Once you achieved success, don't stop. Don't rest on your laurels just yet." This is the same mindset that the Savannah Ban...
Steve Robinson From Chick-Fil-A | Ep. 25
07 Jul 2021
Contributed by Lukas
Building your brand and attracting customers are important parts of business success, and no one does it better than Chick-Fil-A. Jesse Cole sits down...
Darren Ross, Service Freak: Turning Moments Into Memories With Exceptional Customer Service - REPLAY | Ep. 26
30 Jun 2021
Contributed by Lukas
It’s all about turning moments into memories. This episode is about creating those moments. Join Jesse Cole as he sits down and discusses customer s...
Darren Ross, Service Freak: Turning Moments Into Memories With Exceptional Customer Service - RE PLAY
30 Jun 2021
Contributed by Lukas
It’s all about turning moments into memories. This episode is about creating those moments. Join Jesse Cole as he sits down and discusses customer s...
Creating A Magical Experience: Walt Disney And The Customer Experience With Andrew Lock | Ep. 24
23 Jun 2021
Contributed by Lukas
Customers don’t just pay for products. The modern customer pays for the full experience. Join Jesse Cole as he sits down with marketing wizard Andre...
Chase Your Dreams: The Magic And Wisdom Of Walt Disney With Jeff Barnes | Ep. 22
16 Jun 2021
Contributed by Lukas
Sometimes, you have to be brave enough to forge forward with your dreams, no matter what others say. This was what brought about a shift in the world ...
Reimagining Customer Experience In The Restaurant Industry Today With Mark Canlis | Ep. 21
09 Jun 2021
Contributed by Lukas
Being in the restaurant industry is challenging as it is, and COVID hasn’t made it any easier. In this episode, Mark Canlis, third-generation owner ...
A New Perspective On Being A Self-Employed Individual With Jeffrey Shaw | Ep. 20
02 Jun 2021
Contributed by Lukas
With the way that society behaves, being self-employed is almost like being a deviant. Here to provide a new perspective and elevate your pride as a s...
The Who Breakthrough To Achieve More & Grow Faster | Ep. 19
26 May 2021
Contributed by Lukas
Sometimes it’s not a “what” that you need for success. Sometimes, it’s the “who” that is most important. Jesse Cole highlights this in tod...
Launching Brands Into Household Names Through Video Marketing With Daniel Harmon | Ep. 18
19 May 2021
Contributed by Lukas
Advertisements can extend the reach of your business as far as you want it to. But there is a particular art of advertising you need to be familiar wi...
The Business Of Making Smiles With Jonny Greco | Ep.17
12 May 2021
Contributed by Lukas
Do you ever wonder what makes WWE a legend in the sports entertainment industry? Jonny Greco, the current Vice President of Live Entertainment for the...
Monster Loyalty: How To Use Your Own Gaga Magic To Create Customer Evangelists For Your Business With Jackie Huba | Ep.16
05 May 2021
Contributed by Lukas
Only a handful of your clients will ever become the staunchest advocates for your business. These “one-percenters” or “customer evangelists” a...
How To Build A Brand The Fans First Way | Ep. 15
28 Apr 2021
Contributed by Lukas
Building a business takes work, but building a great brand takes work, obsession, and borderline crazy dedication for it to work. That’s if you do i...
King Of Cheer: Stories Of Inspiration From The World’s Only Professional Fan With Cameron Hughes | Ep.14
21 Apr 2021
Contributed by Lukas
If you haven’t heard of the term “professional fan,” that’s because there is only one of it in the world. That person is the one and only Came...
Hiring Done Differently: Company Culture Insights From The Dream Manager, Mary Miller | Ep.13
14 Apr 2021
Contributed by Lukas
Every other company claims that they view their employees as their greatest asset, but talk is cheap if you have nothing concrete to show for it. If y...
What Else?: Setting Your Sights Beyond Success With Brandon Steiner | Ep. 12
07 Apr 2021
Contributed by Lukas
The best people in any business look beyond success and constantly strive to do something bigger and better. Sports marketing guru Brandon Steiner li...
Disrupt Yourself Before You Get Disrupted | Ep 10
24 Mar 2021
Contributed by Lukas
To disrupt yourself means that you try something that's never been done before, challenging the statusquo and the industry standard. In this episode, ...
How To Be Likeable In Business: Creating The Right Attention With Dave Kerpen | Ep.9
17 Mar 2021
Contributed by Lukas
People want to be social but hate talking to strangers. So why not give them something to talk about, especially in business where connecting to peopl...
Why Having A Disruption Mindset Can Be Good For You With Charlene Li | Ep.8
10 Mar 2021
Contributed by Lukas
Disruptions do not necessarily cause negative results. Sometimes, having a disruption mindset is actually a catalyst to a greater change. Jesse Cole s...
Joe Vitale: Strive To Be Different And Stand Out From The Crowd | Ep.7
03 Mar 2021
Contributed by Lukas
Competition is present in every industry, and one must strive to be different to achieve success. Sometimes, you have to embrace even the craziest ide...
Bonus #4: Savannah Bananas: How To Innovate Without Resources
25 Feb 2021
Contributed by Lukas
Minor League and lower-level baseball are not known for having sufficient funds. From day one, the Savannah Bananas had to get dramatically creative a...
Bonus #3: How To Stop Being Boring & Reimagine Your Experience
20 Feb 2021
Contributed by Lukas
Thirty or forty years ago, boring was acceptable. Not anymore. In this era when multitudes of businesses like yours are competing for your avatar’s ...
A Case For Black Sheep: Redefining Values And Decision-Making With Brant Menswar | Ep. 6
01 Feb 2021
Contributed by Lukas
Black sheep has always been associated with oddity, outcasts, and disgrace. But rockstar Brant Menswar begs to differ. Together with Jesse Cole, he d...
Nuts!: Fun And Loving Secrets Behind Southwest Airlines’ Success With Kevin Freiberg | Ep. 5
01 Feb 2021
Contributed by Lukas
When we think of the words fun and love, the last thing we associate it with is business. However, without many knowing it, some of the most successfu...
Everyday Innovation With Josh Linkner | Ep.4
01 Feb 2021
Contributed by Lukas
As reinventors, we care about what's next or what's the future? There is that common misconception though that to be innovators, we have to be wearing...
Bonus #2 How To Pivot To Profit - Savannah Bananas Long-Term Lessons From 2020
25 Jan 2021
Contributed by Lukas
Despite the restriction on baseball games amid the COVID-19 scare, the Savannah Bananas managed to become the most profitable team in 2020. Jesse Cole...
Bonus #1: How To Create Fans In 2021 Virtual Keynote
20 Jan 2021
Contributed by Lukas
The heart of any business success lies in putting the customer first and keeping them engaged. With proper people connection and a strong desire to co...
Getting Away With Outrageous Marketing Ideas With Jon Spoelstra | Ep. 3
01 Jan 2021
Contributed by Lukas
If there is one thing that Jon Spoelstra didn’t do to earn the distinction of being top sports marketer, it is to stay inside a neat little box. Jon...
Customer Experience Of The Future: What Businesses Are Doing Differently With Shep Hyken | Ep. 2
01 Jan 2021
Contributed by Lukas
The current pandemic has forced businesses into the future, adopting existing innovations in technology such as virtual cashless systems and everybody...
Playing The Opposite Game To Be Successful In Business with Allen Fahden | Ep. 1
01 Jan 2021
Contributed by Lukas
Sometimes, going the same direction as everyone else doesn’t yield the same results. Being successful in doing the opposite of the norm, Allen Fahde...
Season 4 Trailer - Changing The Game
25 Dec 2020
Contributed by Lukas
Season 4 arrives for Business Done Differently! Since starting the podcast way back in 2017, Jesse Cole interviewed the best of the best in the busine...
329: Savannah Bananas – The Team Culture With Tyler Gillum
29 Jul 2020
Contributed by Lukas
For the final episode of Season 3 the Head Coach of the Savannah Bananas joins me to talk about building a culture and getting buy-in from the players...
328: Love Is Just Good Business With Steve Farber
22 Jul 2020
Contributed by Lukas
The notion of having to incorporate love in business might sound almost ridiculous to some, but the results don't lie. When you build a system and a c...
327: Spreading Love And Happiness At The Happy Zone With Valerie Washington
15 Jul 2020
Contributed by Lukas
A dose of happiness even from a person tending the comfort room brings a whole lot of difference to anyone’s day. Unconditionally bringing smiles to...
326: Growing Your Business Like Amazon With Steve Anderson
08 Jul 2020
Contributed by Lukas
The brand Amazon is no stranger to us all. Jesse Cole talks to Steve Anderson, the President of Anderson Network and the bestselling author of The B...
325: Successful Strategies For Growth With Jeff Henderson
01 Jul 2020
Contributed by Lukas
What are you known for, and what do you want to be known for? These are two crucial questions for growth that host Jesse Cole and Jeff Henderson tackl...
324: Customer Experience The Amazon Way With John Rossman
24 Jun 2020
Contributed by Lukas
Amazon is, without doubt, one of the most popular online selling platforms and company in the world. Today, Jesse Cole talks with John Rossman, a form...
323: Customer Experience: The Key To A Successful Business With Dennis Snow
17 Jun 2020
Contributed by Lukas
Customer experience will always be present in whatever industry you may be in, and its impact on your business always comes on a big scale. The Presid...
322: Fandom: Business Success Through Human Connection With David Meerman Scott
10 Jun 2020
Contributed by Lukas
In any industry, fans are both your best customers and your worst critics. Listening to your fandom and giving that human connection can be the breakt...
321: Lessons From Disney On Creativity And Innovation With Duncan Wardle
03 Jun 2020
Contributed by Lukas
Work doesn't have to be stiff and boring when you know how to inject creativity and innovation into your everyday tasks. This is one of the main lesso...
320: Pick A Fight: Rallying Your Team To Victory With David Burkus
27 May 2020
Contributed by Lukas
As leaders, understanding how your employees' function is critical to overall success. Today, Jesse Cole interviews one of the world's biggest busines...
319: People First: Unconventional Workplace Culture With Jason Fried
20 May 2020
Contributed by Lukas
Would you ever think it possible not to have salespeople, advertising, goals, nor a focus on growth yet still have more than two decades of profitabil...
318: Creating Your Business Wow Factor With Dr. Nido Qubein
13 May 2020
Contributed by Lukas
When running an institution, it is ideal to ask the question, "Why should someone do business with us?" In this episode, Jesse Cole chats with Dr. ...
317: Creating Fans Uniquely: Standing Out And Reaching More People With Stephen Kellogg
06 May 2020
Contributed by Lukas
Getting your word out to people and creating a staggering fan base may seem easy especially with social media. However, leaving an impression that is ...
316: The Customer Experience, First And Foremost With Ron Lovett
29 Apr 2020
Contributed by Lukas
Do you feel like your business is drowning in a sea of other businesses offering the same things you are? You might have to look at the customer exper...
Leading In Uncertain Times With Robert Glazer
24 Apr 2020
Contributed by Lukas
The COVID-19 pandemic may have impaled our businesses, but that does not mean that we can’t still strive for growth. The best way to do that is by a...
Marketing Differently During Uncertain Times With Marcus Sheridan
23 Apr 2020
Contributed by Lukas
Adapting to ever-changing times is essential, especially from a business perspective. In this episode, Jesse Cole talks with Marcus Sheridan about m...
Leading In Uncertain Times With Brian Scudamore
22 Apr 2020
Contributed by Lukas
During times of crisis, as much as we get the urge to let in all the fear, anxiety, and panic, as a leader, a cool head must prevail. The discussions ...
Leading In Uncertain Times With Tucker Max
21 Apr 2020
Contributed by Lukas
A true test to leadership is leading in uncertain times. Today with Jesse Cole is a legend at creating workplace culture and the Co-Founder of Scribe...
Leading In Uncertain Times With Jesse And Emily Cole
20 Apr 2020
Contributed by Lukas
Leading in uncertain times is every leader's hot water. Today, Jesse Cole and his special guest, wife, and Director of Fun at Savannah Bananas, Emil...
315: The Experience Economy With James Gilmore
15 Apr 2020
Contributed by Lukas
In any industry or business, both your company’s image and customer’s experience are critical factors to being successful. How your employees serv...
314: Teaming Up For Company Success With Kristi Herold
08 Apr 2020
Contributed by Lukas
What does a business and sports have in common? Teams, of course. In this episode, Kristi Herold gives insight into developing a team culture within a...
313: Successfully Servicing Clients With Ken Silver
01 Apr 2020
Contributed by Lukas
Managing the people we hire requires a great deal of patience and understanding, and a key goal is to always be at your best performance to inspire yo...
312: Bringing Back The Joy Of Biking With Chad Wolfe
25 Mar 2020
Contributed by Lukas
Inspiring a bigger population to do something fun and amazing always strikes as a good marketing strategy. Today, Jesse Cole interviews Chad Wolfe of ...
311: Max Yoder On Creating Awareness And Teamwork Towards Success
18 Mar 2020
Contributed by Lukas
Leaders bring great impact to the workplace when its employees or staff generate positivity with what they bring to work every day. Today, Jesse Cole ...
310: How To Create Wow Moments With Raymond Aaron
11 Mar 2020
Contributed by Lukas
How can you create a lasting impact to your target audience or prospects? Jesse Cole and guest Raymond Aaron give us the answer to this question. Raym...
309: How To Create A Remarkable Culture With David Salyers
04 Mar 2020
Contributed by Lukas
A competitive advantage is something that sets you apart from the people you're playing on the same field as. In any given industry, you and your comp...
308: Promoting Business Growth Through Value Creation With Jim Estill
26 Feb 2020
Contributed by Lukas
Standing out and making a positive impression always lead to a path of immense growth. In today’s episode, Jesse Cole interviews Jim Estill, the Pre...
307: Creating The Perfect Customer Experience With Ingrid Orezza
19 Feb 2020
Contributed by Lukas
When the Guy in the Yellow Tux, Jesse Cole, attended the NNT conference, he stayed in Montage Los Cabos and had his mind blown by the perfect customer...
306: The Alter Ego Effect With Todd Herman
12 Feb 2020
Contributed by Lukas
What happens when you stop worrying about what other people think of you? Unleash your alter ego and see yourself perform at the utmost level that you...
305: Successful Marketing Through Customer-centricity With Bryan Eisenberg
05 Feb 2020
Contributed by Lukas
For long-term success in business and in the industry a business is in, organizations should learn how to take care of their customers. It has to be b...
304: Excellent Leadership With Ryan Hawk
29 Jan 2020
Contributed by Lukas
Excellent leadership is about caring for people and leading them into a good direction for growth and success, whether in a big or a small business. A...
303: Better Not Bigger: Business Growth As A Byproduct Of Doing Well With Paul Jarvis
22 Jan 2020
Contributed by Lukas
There is a fine line for companies to identify between going for growth and saying enough. For prolific writer and designer, Paul Jarvis, growth, whil...
302: Becoming A Purpose-Driven Leader With Jason Jennings
15 Jan 2020
Contributed by Lukas
A study that has been validated by scores of other studies since it was first unveiled in the late 1940s says that what people are looking for in thei...
301: Creating Your Own Superfans With Pat Flynn
08 Jan 2020
Contributed by Lukas
Businesses tend to see customers, consumers, and followers merely as numbers. But what if you get past that viewpoint and actually see the people behi...
300: Creating A Fans First Experience In Your Business With Jared Orton
01 Jan 2020
Contributed by Lukas
You can spend all you want on client acquisition and still not make it. The difference lies in how well you build fans for your business by creating e...
183: Season Two Finale: The Greatest Lessons On Customer And Employee Experience
24 Jul 2019
Contributed by Lukas
Business Done Differently Podcast has definitely come a long way. With over 100 episodes, we have heard from some of the best gurus in business share ...
182: The Power Of Purposeful Recognition with David Novak
17 Jul 2019
Contributed by Lukas
Everyone wants to be seen and heard. When people are recognized, they’re going to feel valued, they’re going to feel appreciated, and they will gi...
181: How To Make Your Customers Your Marketers with Mark Schaefer
10 Jul 2019
Contributed by Lukas
As technology evolves, more and more customers are moving ahead and controlling marketing. Mark Schaefer, known as The Marketing Man, discusses the st...
180: User Generated Content with Tyler Anderson - Casual Fridays
03 Jul 2019
Contributed by Lukas
Scaling organically in in social media has been tough for the last couple of years. That is why we have to think of a different approach on how to sca...
179: The Proven Customer Experience Formula with Jason Friedman
26 Jun 2019
Contributed by Lukas
There are so many ways to achieve a successful campaign and a promising business, and top ratings on customer satisfaction is a major indicator of a s...
178: Uncovering The Truth Behind The Masks Philip McKernan
19 Jun 2019
Contributed by Lukas
Teaching others how to be receptive and active in materializing goals in business and in life is what coaches do best. Inspirational speaker, writer, ...
177: A Different Approach To Content Marketing with Marcus Sheridan
12 Jun 2019
Contributed by Lukas
One of the ways to attract and retain a potential or current customer is through content marketing wherein you provide them with valuable, consistent,...
176: Humanitarian Hearing Healthcare: The Unheard Adventures with Nora Stewart
05 Jun 2019
Contributed by Lukas
Human beings desire to be heard, but not all of us are fortunate enough to have the gift of hearing. Audiologists take their profession seriously not ...
175: Adding A Slice Of Fun And Authenticity To Your Business with Nick Sarillo
29 May 2019
Contributed by Lukas
Instilling authenticity in a service business is one thing; adding fun to it is another. Incorporating this culture in a business is crucial to its su...
174: How Leaders Can Build Culture Within Their Team with Jon Gordon
22 May 2019
Contributed by Lukas
Jon Gordon, a successful author who has published numerous bestselling books including The Energy Bus, has worked with numerous Fortune 500 companies ...
173: Be Your Customer’s Hero: The Secret Sauce To Great Customer Service with Adam Toporek
15 May 2019
Contributed by Lukas
Nothing matters more than making people feel like they matter especially customers who are buying or getting your products or services. Adam Toporek,...
172: Empathy: Leading With The Heart with Claude Silver
08 May 2019
Contributed by Lukas
How do you turn your people into champions? Core values differ from one company to another, and that is expected. Leading by example is one that is pr...
171: The Show Business Philosophy: Creating Emotional Connection with Scott McKain
01 May 2019
Contributed by Lukas
All businesses have different strategies that work for them. That said, it all boils down to getting customers engaged and increasing profits. What c...
170: The People Business: Wisdom From Great Leaders with Pat Williams
24 Apr 2019
Contributed by Lukas
In the business for the people, Pat Williams, best-selling author and co-founder of Orlando Magic, shares some great wisdom about what it is to create...
169: Choose To Win with Tom Ziglar
17 Apr 2019
Contributed by Lukas
We always have an option in life. We can choose to win or to lose. When we choose the right things, life tends to work out and a lot better way. Tom Z...
168: Triggering Word Of Mouth with Jay Baer
10 Apr 2019
Contributed by Lukas
Traditional marketing by word of mouth will always be considered as the number one way through which we move people to make decisions. Jay Baer, a top...
167: Culture Counts: Scribe’s Principles And Core Values with Tucker Max
03 Apr 2019
Contributed by Lukas
Some leaders lead and some serve. Some of them had their vision turned into a success story and took full credit for it since it was their idea all al...
166: What Winning Looks Like with Anekia Boatwright-McGhee
27 Mar 2019
Contributed by Lukas
Standing from a culture of greatness, Anekia Boatwright-McGhee - president of Rebecca Padgett School of Performing Arts and a national trainer/speaker...
165: The Power Of Culture And Employee Experience with Robert Glazer
20 Mar 2019
Contributed by Lukas
The success of a business goes back to the kind of culture it has and the employee experience it provides. After all, if the people are motivated to d...
164: Creating A Positive Workplace Culture with Eric Chester
13 Mar 2019
Contributed by Lukas
Our biggest fans are our own people. If we put them first in everything we do, that takes care of the customers. Hall of Fame speaker and best-selling...
163: Building Meaningful Connections: The Journey Of The Greatest Connector with Jayson Gaignard
06 Mar 2019
Contributed by Lukas
Never did anyone go wrong with building relationships and meaningful connections. Jayson Gaignard, known as The Greatest Connector, hosts the most exc...
162: Leadership By Service: The Secret Of Great Leaders with Ken Blanchard
27 Feb 2019
Contributed by Lukas
The business world has been so much of a concrete jungle where leaders, customers and employees are boxed by walls that were built to separate them fr...
161: Standing Out In Business with Brian Scudamore
20 Feb 2019
Contributed by Lukas
Not one who remains in the status quo, Brian Scudamore, founder of 1-800-GOT-JUNK?, narrates his personal experience towards reaching his big vision a...
160: Giving Intangible Experiences In Hospitality with Chip Conley
13 Feb 2019
Contributed by Lukas
As the world becomes more global, many people have become more acquainted with the importance of having great experiences as they visit different plac...
159: Mapping Out Experiences with Donna Cutting
06 Feb 2019
Contributed by Lukas
Successful businesses know how to provide great customer experiences. Founder and CEO of Red-Carpet Learning Systems, Inc., Donna Cutting is no stran...
158: Candle Lab’s Unique Customer Experience with Steve Weaver
30 Jan 2019
Contributed by Lukas
Premium gourmet candles that you custom mix come with the little details that make you never want to go back to candles off the shelf – superior pen...
157: Michel Falcon on Creating A People First Culture Within A Business
23 Jan 2019
Contributed by Lukas
Successful businesses last because people admire them just as they prioritize the experiences served. Owner of successful restaurants, Baro and Petty ...
156: Cultivating The Customer Service Experience with John DiJulius
16 Jan 2019
Contributed by Lukas
We are all into the customer service experience. Many companies and people talk about customer service, but they don't make it their brand. John DiJul...
155: Writing Your Business’ Future Down with Cameron Herold
09 Jan 2019
Contributed by Lukas
Part of business is looking out into the future, that is why we have all of these vision statements around. However, what most entrepreneurs miss is t...
154: Season Two Of Business Done Differently: The Customer/Employee Experience
07 Jan 2019
Contributed by Lukas
Get ready to stand out, be different, have fun, and make an impact on people's lives as Business Done Differently is back for season two. Join Jesse C...
153: The Best of BDD | Final Episode
03 Sep 2018
Contributed by Lukas
With over a hundred episodes, Business Done Differently has reached the end of its first season. Today, Emily and Jesse Cole take a trip down me...
152 : Don Yaeger - What Makes Great Performers Stand Out
20 Aug 2018
Contributed by Lukas
Don Yaeger is an award-winning keynote speaker and 11-time bestselling author. His books are among the best ones for building a successful culture. ...
151: David Ragosa and Carlo Ruggiero - Franchising One Cone at a Time
13 Aug 2018
Contributed by Lukas
David Ragosa and Carlo Ruggiero are reinventing the way Americans eat one of the most iconic foods in the world. They are the founders of Kono Pizza, ...
150: Jon Vroman - Make Moments Meaningful
06 Aug 2018
Contributed by Lukas
Jon Vroman founded the Front Row Foundation with the vision to help create life-changing moments for people in need. A motivational speaker, he share...