The path to a successful interior design firm is not always linear. Many approach a design career after working successfully in another field. Some take a detour along the way. That’s exactly what happened to Houston designer Sherry Millien, who took 7 years off to advocate for her daughter. Her years as an advocate provided the valuable communication and organizational skills necessary to run multi-facetted projects successfully between clients, trades, and vendors. In this episode we learn: - designers need to communicate and advocate effectively with for our clients - choose your battles, you don’t have to win every battle to win the war - always ask questions and don't mistake silence for agreement - if it’s not written, it is not said - enter a conversation with the intention to listen more than to be heard - meet people where they are, not where you think they should be. It’s time to take control of your business. Become a member of Business of Design®, today: https://businessofdesign.com/?ref=2&campaign=podcast

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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