How to foster a compassionate—and award-winning—work environment during times of crisis? Business partners Dave Shove-Brown and Dave Tracz say it all comes down to leadership via transparency and vulnerability. In this episode we learn: - transparency fosters autonomy - team members need to know the stakes in order to contribute effectively - encourage everyone who works for you to be expert at something - everyone has to empty the dishwasher - there is no avoiding the role owners play in managing interpersonal relationships - when hiring, include an informal opportunity to meet the potential team member - corporate culture is a mix of personality dynamics, shared environment and appetite for innovation. It’s time to take control of your business. Become a member of Business of Design®, today: https://businessofdesign.com/?ref=2&campaign=podcast

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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