What would it take for your interior design business to run smoothly—without you being involved in every decision, every email, every crisis? In this episode, Kimberley Seldon shares how she went from burnout and bottlenecks to spending a full month in Barcelona while her business continued to operate beautifully in her absence. This is not a story about working harder. It’s about installing repeatable systems, clear responsibilities, and structured communication so your firm stops depending on you for every answer. Kimberley walks through the exact frameworks that replaced overwhelm with clarity and turned a chaotic workflow into a consistent, predictable, profitable design business. If your goal next year is more freedom, less micromanaging, and a business that finally supports the life you want, this episode offers both inspiration and practical direction. In this episode we learn: - How systems—not hustle—took Kimberley from burnout to a month of freedom in Barcelona - How the BOD™ 15 keeps every interior design project on track without constant oversight - How the Trade Partner Agreement eliminates confusion, empowers trades, and reduces interruptions - Why a Client Communication Framework is the secret to repeat work, referrals, and conflict-free projects - The essentials of a profit protocol that ensures sustainable earnings on every job - Why your business can’t thrive until you stop being indispensable—and how systems make that possible

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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