Business Superfans®: The Service Providers Edge
Moments that Matter: Transforming Culture Through Strategic Messaging with Linda Carlisle
19 Feb 2025
Episode 56 Frederick Dudek (Freddy D) Moments that Matter: Transforming Culture Through Strategic Messaging with Linda Carlisle Communication is the backbone of business success, and in this episode 56, we’re diving deep into how effective messaging can transform tumultuous times into opportunities for growth. I’ve got Linda Carlisle founder of COMM.ext on the mic, a seasoned pro in corporate communications with over three decades under her belt. We chat about her role as a fractional corporate communications partner, guiding leaders and organizations through significant changes like mergers and acquisitions, while emphasizing the importance of psychological safety and strong corporate culture. Linda shares her insights on how clear strategic messaging can boost employee engagement and alignment, ultimately driving meaningful results. If you're navigating a shift in your business or looking to enhance your company culture, you’ll want to stick around for this one—it’s packed with wisdom for creating super fans within your team.Discover more with our detailed show notes and exclusive content by visiting: https://bit.ly/41plQ6cKindly Consider Supporting Our Show: Support Business Superfans®: The Service Providers Edge The conversation with Linda Carlisle, founder of COMMext and a seasoned communications strategist, offers a wealth of insights into the crucial role of effective communication in business dynamics. Throughout her extensive career, Linda has recognized that communication is not just about relaying information but is fundamentally linked to organizational culture and employee engagement. Her approach focuses on what she refers to as the 'moments that matter'—key junctures in an employee's journey within a company where communication can either foster a sense of belonging or create uncertainty. This episode highlights how strategic messaging can align teams, boost morale, and transform potentially disruptive changes into opportunities for growth. Linda shares her personal story and the evolution of her career from branding to internal communications, emphasizing the importance of integrating cultures during mergers and acquisitions. Listeners learn about the tangible effects of poor communication, illustrated by anecdotes from her experiences in the field. Linda’s mission is clear: to ensure that during times of change, employees feel informed, valued, and excited about their roles, thus creating a high-performance environment rooted in integrity and resilience. This is a must-listen for any business leader looking to navigate change effectively and enhance their organizational culture. Mailbox Superfans This podcast is hosted by Captivate, try it yourself for free. Takeaways: Linda Carlisle emphasizes the importance of effective communication during pivotal business moments, like acquisitions. Creating a strong corporate culture is crucial for maintaining employee engagement and productivity post-acquisition. Strategic messaging can help align teams and foster a sense of safety during organizational changes. A positive integration approach can transform employees into super fans of the new company culture. Listening to employees during times of change is essential for understanding their concerns and needs. Successful acquisitions often hinge on the management's ability to communicate effectively and transparently with their teams. Links referenced in this episode:
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