Busting the omnichannel - enterprise hacks and chats
Death to all silos - debating the customer-first enterprise, with Hyoun Park and Josh Greenbaum
10 Oct 2021
Josh Greenbaum issued a scorching blog post, "Death to all silos!" It's a tour de force of enterprise possibilities - and shortcomings. In our usual no-holds-barred interactive manner, we're going to get to the bottom of this post - including practical actions for customers, vendors, and SIs. BONUS: At the 40:00 mark, Hyoun Park makes his hits/misses video show debut with a terrific guest appearance that helps us assess remote work silos, and get to the core of how companies can act on Josh's post. See Josh's blog post at: https://eaconsult.com/2021/09/30/death-to-all-silos-with-aphorisms/. Yes, you can get Busting the Omnichannel on iTunes.
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