Episode 8 - Why HR Needs A Critical Incident Plan, Today - with Kristín Einarsdóttir Scobie

In this episode, host Tobba Vigfúsdóttir is joined by Kristín Einarsdóttir Scobie, Chief Clinical Officer at Kara Connect. Together, they explore how individuals can be supported through their most challenging moments and why it’s essential for organisations to be prepared before a crisis unfolds. Kristín brings to the table broad expertise in occupational therapy, public health, sociology, and workplace crisis management. Day to day, she helps organizations across Europe respond to sudden traumatic workplace events - everything from the loss of a colleague to violent incidents or personal tragedies affecting individual employees. Together, Tobba and Kristín unpack the realities of handling traumatic events in the workplace, ranging from sudden deaths and accidents to personal hardships affecting a single employee. Kristín explains what constitutes a critical incident, how organizations can respond with compassion and structure, and what long-term support looks like for employees and HR managers alike. Key topics discussed in the episode include: Defining “critical incidents” in the workplace and why preparation is essential. Common scenarios HR teams face - from workplace accidents to personal losses. The immediate and ongoing support Kara Connect offers organisations in crisis. How psychological first aid and trauma-informed care are delivered after incidents. The importance of not trying to “fix” things alone - what HR managers really need during a crisis. Why normalization and empathy are key to helping employees process trauma. Typical mistakes companies make and what’s often overlooked in crisis planning. The value of continuity: what long-term support for affected teams and individuals looks like. This episode offers both a compassionate and practical lens on workplace wellbeing during times of crisis, and is especially valuable for HR professionals, managers, and those interested in organizational health. LinkedIn: https://www.linkedin.com/in/kristineinarsdottir/  Company website: https://karaconnect.com/about-us  About Kara Connect Wellbeing at work begins with meeting your team’s needs on their terms. With Kara Connect's Wellbeing Hubs, your employees are free to choose from 3000+ expert practitioners to support their mental health and Wellbeing. Because when your employees feel better, your company does better. Our mission is to make it easy for your employees to manage their wellbeing through direct access to best-in-class support. Whenever they need it. Learn more at www.KaraConnect.com.

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