A nurse-security liaison supports safer healthcare environments – Mark Allred, MSN, RN, NPD-BC, CHSO

In this episode of Caring Greatly, Mark describes his career journey and what it means to be a liaison between the system’s security team and clinical professionals they help protect. He talks about day-to-day experiences of healthcare professionals as they learn new situational awareness, de-escalation and other skills in response to the national rise in workplace violence. Mark explains the importance of communication between clinical care team members and security professionals to create effective responses to risky or escalating situations in healthcare environments. He emphasizes how a team-based approach to workplace violence prevention helps create higher levels of safety for care team members and the patients and families they serve. And finally, Mark shares how his role fits into the larger workplace violence prevention strategies at Geisinger. Disclaimer: The views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Stryker.

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