Lessons from palliative care help leaders address team member suffering to support their wellbeing – Jennifer K. Clark, MD

In this episode of Caring Greatly, Jennifer talks about how the core concepts of training from med-peds (internal medicine plus pediatrics) hospice and palliative care have informed her systems thinking and transformation approaches. She shares how palliative care challenges the notion in medicine that death is a failure and what can happen for team member wellbeing when leaders upend that assumption.  Jennifer also delves into the thought framework of her new book, Suffer, which looks at the core needs of human beings and the value of suffering. Much of the framework is through the lens of Maslow’s hierarchy of needs. While suffering is what happens when core needs go unmet, understanding human suffering helps illuminate the fundamental nature of needs and how they play out for patients and for care team members. Finally, Jennifer helps leaders connect the dots between understanding suffering and the opportunities for empathy, innovation and thriving when team members’ needs for safety, wellbeing and belonging are met. Additional resources are available at www.heartofsafetycoalition.com The views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Stryker.

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