How AI is solving real utility challenges [partner content]

Laurent Boinot, a power and utilities leader at Microsoft, remembers the moment he discovered the power of artificial intelligence. Years ago, as a student using a basic AI model to assess World Bank project risks, he was amazed to discover the technology outperformed human experts. "With a very basic AI tool, we were able to replicate that risk analysis and do a better job than the human graders did," says Boinot. Today, Boinot works with utilities to implement AI solutions — an industry traditionally resistant to new technologies. "Our customers want to be fast followers, and in order to be fast followers, you need to follow someone, so someone has to go first. That's definitely an issue in this sector in particular," explains Boinot. Despite this hesitation, Boinot sees AI transforming everything from regulatory processes to grid management. In this episode, produced in partnership with Microsoft, Laurent Boinot talks with Stephen Lacey about where AI can have the biggest impact on utilities.  They discuss how AI is supporting field workers, enabling scientific breakthroughs in battery technology, and helping companies like Constellation provide "24/7 matching" of green electricity — moving from "net zero to actual zero emission." This is a partner episode, brought to you by Microsoft. Learn more about how Microsoft is working with utilities and other energy companies to deploy AI to accelerate the energy transition.

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