PODCAST | Empowered Employees Serve Customers Better — Otis Elevator Company CDAO

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Recorded18 Oct 2023

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Show notes

Pooja Dewan, VP and Chief Data and Analytics Officer at Otis Elevator Company, speaks with David Zhao, Managing Director of Coda Strategy, in a video interview about how the company uses data to improve the passenger experience and operations, both for end users and internal customers.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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