PODCAST | ServiceNow’s 5-Point Playbook for AI Success

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Recorded21 Aug 2025

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Show notes

In this first episode of our 3-part conversation, ServiceNow Chief Analytics Officer Vijay Kotu joins EY’s Vamsi Duvvuri to explore what makes an AI use case worth scaling.You’ll learn:✅ The 5 key metrics for AI use case evaluation✅ How to convert purpose into measurable value✅ Why governance must be embedded into AI from day one✅ How ServiceNow’s AI Control Tower ensures compliance, privacy, and trust🎧 Listen now and get actionable insights you can apply in your enterprise AI strategy.

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