Episode 45 — Assign PCI roles and measurable accountability organization-wide

Clear roles convert PCI from a vague shared duty into specific, testable responsibilities, and the exam rewards structures that anyone can read and execute. Build a role map that names accountable owners for scope decisions, network security, system hardening, access management, vulnerability handling, incident response, vendor risk, and evidence curation. Pair each role with measurable outputs and artifacts: updated diagrams, reviewed rulesets, access certifications, scan closures, tabletop records, and AOC exchanges. Avoid making the security team the default owner of everything; operations, development, and business units hold many controls, with governance coordinating cadence and quality. Training ensures role holders understand what “done” looks like and where to find templates, and leadership receives metrics that spotlight overdue tasks or repeated findings.Make accountability visible in daily work. Tickets and approvals list named owners, not teams; dashboards attribute outcomes to roles; and succession plans ensure coverage when people change jobs. Troubleshooting focuses on gaps such as orphaned controls after reorgs, third-party functions without an internal owner, and “shared” accounts that prevent individual accountability. Contracts and statements of work align external responsibilities with internal ones, ensuring providers deliver evidence on time and that someone on your side checks it. The best exam answers show a system where responsibilities, artifacts, and review cycles are explicit and durable, so controls continue to operate when individuals are on leave or when technology changes. In practice and on the test, clarity of who does what—and how proof is produced—turns compliance from a year-end scramble into steady, measured work that holds up to assessment. Produced by BareMetalCyber.com, where you’ll find more cyber audio courses, books, and information to strengthen your educational path. Also, if you want to stay up to date with the latest news, visit DailyCyber.News for a newsletter you can use, and a daily podcast you can commute with.

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