Join Vistage Master Chair Tom Cuthbert in this episode of the ChairLife podcast. Tom tackles the challenging but essential task of removing underperforming members to maintain high-performing Vistage groups, offering a respectful process to protect group integrity. He also shares a practical tool for celebrating member wins to foster stronger relationships. With 13 years of experience, Tom equips Vistage Chairs with strategies to elevate their practice and ensure members thrive in a trust-filled, impactful environment. Show Notes Introduction: Tom introduces the episode, focusing on the tough decision to remove members and the value of celebrating wins. The Need to Remove Members: Tom explains how one underperforming member can erode trust and morale, necessitating action. Identifying Problematic Behaviors: Outlines behaviors like low accountability, disengagement, stagnation, and negativity that signal a poor fit. How to Remove Members Respectfully: Provides a step-by-step process for removing members with candor and dignity, including a personal example. Benefits and Prevention: Highlights benefits of removal and prevention through rigorous member selection. Tom’s Tips & Tricks: Celebrating Wins with Postable: Tom shares how Postable postcards reinforce gratitude and engagement. Conclusion: A call to remove misaligned members and celebrate wins to build thriving groups. Tom’s Tips & Tricks: Celebrating Wins with Postable Tom discusses using Postable, a postcard tool, to recognize member contributions and strengthen Vistage relationships. Why Recognition Matters: 69% of employees stay longer when recognized, boosting loyalty in Vistage groups. Using Postable: Send postcards for hosting, awards, tenure (1, 5, 10 years), or company milestones with notes like “You made this meeting unforgettable.” Examples: Photos of members at events or hosting, paired with personalized messages. Impact: A member framed a Postable card, showing how small gestures build gratitude and culture. Action: Adopt Postable or similar tools to celebrate wins and enhance engagement. Resources Find more tools and insights to enhance your Vistage Chair practice: www.tomcuthbert.com/highperforming www.chairlifepodcast.com www.postable.com https://www.amazon.com/Leadership-Art-Max-Depree/dp/B0077EEPTO https://docs.google.com/document/d/1IM8CxG5SwGXzD2BPY24D1NWe52eLQXa_I_p4jctvJXo/edit?usp=sharing

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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