Episode 16 (201) The Chair's Tough Call: Removing Members to Elevate Your Group /(12:25) Celebrating Wins with Postable to Build Strong Vistage Relationships

Join Vistage Master Chair Tom Cuthbert in this episode of the ChairLife podcast. Tom tackles the challenging but essential task of removing underperforming members to maintain high-performing Vistage groups, offering a respectful process to protect group integrity. He also shares a practical tool for celebrating member wins to foster stronger relationships. With 13 years of experience, Tom equips Vistage Chairs with strategies to elevate their practice and ensure members thrive in a trust-filled, impactful environment. Show Notes Introduction: Tom introduces the episode, focusing on the tough decision to remove members and the value of celebrating wins. The Need to Remove Members: Tom explains how one underperforming member can erode trust and morale, necessitating action. Identifying Problematic Behaviors: Outlines behaviors like low accountability, disengagement, stagnation, and negativity that signal a poor fit. How to Remove Members Respectfully: Provides a step-by-step process for removing members with candor and dignity, including a personal example. Benefits and Prevention: Highlights benefits of removal and prevention through rigorous member selection. Tom’s Tips & Tricks: Celebrating Wins with Postable: Tom shares how Postable postcards reinforce gratitude and engagement. Conclusion: A call to remove misaligned members and celebrate wins to build thriving groups. Tom’s Tips & Tricks: Celebrating Wins with Postable Tom discusses using Postable, a postcard tool, to recognize member contributions and strengthen Vistage relationships. Why Recognition Matters: 69% of employees stay longer when recognized, boosting loyalty in Vistage groups. Using Postable: Send postcards for hosting, awards, tenure (1, 5, 10 years), or company milestones with notes like “You made this meeting unforgettable.” Examples: Photos of members at events or hosting, paired with personalized messages. Impact: A member framed a Postable card, showing how small gestures build gratitude and culture. Action: Adopt Postable or similar tools to celebrate wins and enhance engagement. Resources Find more tools and insights to enhance your Vistage Chair practice: www.tomcuthbert.com/highperforming www.chairlifepodcast.com www.postable.com https://www.amazon.com/Leadership-Art-Max-Depree/dp/B0077EEPTO https://docs.google.com/document/d/1IM8CxG5SwGXzD2BPY24D1NWe52eLQXa_I_p4jctvJXo/edit?usp=sharing

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