This is Season 8, Episode 6 – Blending AI and Emotional Intelligence: Adding the Human Touch. AI is incredibly powerful, but it lacks real emotional intelligence. It can mimic empathy by using words that sound compassionate, but it does not feel emotions or understand human nuances. By the end of this episode, you will know: Why AI struggles with emotional intelligence. How to refine AI-generated text to feel more human. When to balance AI automation with personal communication. Let’s get started. Step 1: Why AI Lacks Emotional Intelligence AI is trained on large amounts of text, which means it learns patterns of human communication. However, AI: Does not experience real emotions. Does not truly understand human relationships. Cannot read tone, body language, or subtle emotions. This is why AI-generated responses can feel robotic or generic, especially in sensitive conversations such as customer service, marketing, or leadership communication.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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