In this episode of the CIAOPS Need to Know podcast, we take an AI‑first look at what’s happening across the Microsoft Cloud and what it really means for small and medium businesses. Episode 362 cuts through the noise to focus on the practical, real‑world impact of artificial intelligence as Microsoft continues to embed AI across Microsoft 365, Azure, and everyday productivity tools. We discuss how an AI‑first mindset is changing the way SMBs should think about security, productivity, and operational efficiency, along with what partners and IT professionals need to pay attention to right now. Expect clear explanations, informed opinions, and actionable insights designed to help you make sense of rapid change without the hype. Resources CIAOPS Need to Know podcast - CIAOPS - Need to Know podcasts | CIAOPS X - https://www.twitter.com/directorcia [email protected] CIAOPS Blog - CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency Join my Teams shared channel - Join my Teams Shared Channel – CIAOPS CIAOPS Merch store - CIAOPS Become a CIAOPS Patron - CIAOPS Patron CIAOPS Brief - CIA Brief – CIAOPS CIAOPS Labs - CIAOPS Labs – The Special Activities Division of the CIAOPS Support CIAOPS - Support CIAOPS Get your M365 questions answered via email Please fill out this form A special thanks to the CIAOPS Patron community for making this podcast possible. You can find the benefits of a subscription to the community and become a member at https://www.ciaopspatron.com 🔹 Microsoft 365 Copilot & AI in the Workplace Product updates and new Copilot experiences What’s new in Microsoft 365 Copilot – March 2026 https://techcommunity.microsoft.com/blog/microsoft365copilotblog/what%E2%80%99s-new-in-microsoft-365-copilot--march-2026/4506322 Copilot Cowork now available in Frontier https://www.microsoft.com/en-us/microsoft-365/blog/2026/03/30/copilot-cowork-now-available-in-frontier/ https://playground.microsoft.ai/chat 🔹 AI Security, Threats & Protection How Microsoft is addressing AI as both a tool and an attack surface Defending the AI era: New Microsoft capabilities to protect AI https://techcommunity.microsoft.com/blog/MicrosoftDefenderCloudBlog/defending-the-ai-era-new-microsoft-capabilities-to-protect-ai/4503885 Threat actor abuse of AI accelerates from tool to cyberattack surface https://www.microsoft.com/en-us/security/blog/2026/04/02/threat-actor-abuse-of-ai-accelerates-from-tool-to-cyberattack-surface/ 🔹 Endpoint & Device Management (Intune) Modern management platform updates What’s new in Microsoft Intune – March 2026 https://techcommunity.microsoft.com/blog/microsoftintuneblog/what%E2%80%99s-new-in-microsoft-intune-%E2%80%93-march/4493136 🔹 Power Platform Low‑code and automation platform updates What’s new in Power Platform – March 2026 feature update https://www.microsoft.com/en-us/power-platform/blog/power-apps/whats-new-in-power-platform-march-2026-feature-update/ 🔹 Microsoft 365 Data, Storage & Compliance Archiving and information lifecycle management File‑level archiving comes to Microsoft 365 Archive (Public Preview) https://techcommunity.microsoft.com/blog/microsoft_365blog/file-level-archiving-comes-to-microsoft-365-archive-public-preview/4506886 🔹 Microsoft 365 Platform Milestones Product anniversaries and platform evolution Microsoft SharePoint turns 25 https://techcommunity.microsoft.com/blog/microsoft365insiderblog/microsoft-sharepoint-turns-25/4505368 Celebrating 30 years of Microsoft Exchange https://techcommunity.microsoft.com/blog/exchange/celebrating-30-years-of-microsoft-exchange/4503439

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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