066 I Karen Kaplan shares her 9/11 experience : When You Don’t Know What to Do Next: How to Move Forward Without Having All the Answers

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Previously titled “066 I Karen Kaplan : When You Don’t Know What to Do Next: How to Move Forward Without Having All the Answers” — renamed by the publisher on Sep 10, 2026

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Recorded07 Sep 2026

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[email protected] Rosemay Webster on LinkedIn Elizabeth Amorino on LinkedIn We'd LOVE to hear from you. What do you do when life changes in an instant and you have no idea what comes next? In this powerful episode of Communication Skills for Working Women, Elizabeth and Rosemay welcome Karen Lynn Kaplan, a speaker, advisor, and learning and development professional with more than 30 years of experience equipping leaders to navigate complexity, change, and uncertainty. Karen shares her deeply personal experience of being in New York City on September 11, 2001, and the lessons she carried forward from that experience. Her story opens the door to a conversation about something many working women face every day: How do you move forward when you don't have all the answers? Karen also introduces her IMPACT framework, a practical roadmap designed to help leaders turn complexity, chaos, and change into clear action and meaningful results. In This Episode, You’ll Discover: How to navigate uncertainty when circumstances are outside your control How to recognize when your intuition is speaking versus when your thoughts are taking over Why you don’t need to have everything figured out before taking the next step How movement can create clarity when you feel stuck A practical framework for turning complexity and change into action How women can lead with greater clarity and confidence A Conversation About Communication, Connection & Thriving At Communication Skills for Working Women, we believe thriving isn't about having everything under control. It's about learning how to communicate clearly, connect authentically, and keep moving forward—even when life doesn't go according to plan. Karen's story offers a powerful reminder that sometimes the path becomes clearer after we take the next step. Meet Karen Lynn Kaplan Karen Lynn Kaplan is a speaker, advisor, and learning and development professional with more than 30 years of experience working with leaders across four continents and the public, private, and nonprofit sectors. She is passionate about equipping women to lead with clarity and confidence. Through strategic insight, practical application, and storytelling, Karen helps leaders navigate complexity, speak to influence, and drive real results. Whether she's on stage or in a meeting room, Karen brings authenticity, energy, and a focus on immediately applicable strategies. She is based in Syracuse, New York. Your Takeaway You don't always get clarity before you move forward. Sometimes, you have to take the next step—and discover the clarity along the way. What is one area of your life where you're waiting for certainty before you move? Connect With Karen Want to learn more about Karen Lynn Kaplan and her work? https://www.karenlynnkaplan.com/ www.linkedin.com/in/karenlynnkaplan Enjoyed This Episode? If this episode resonated with you, follow Communication Skills for Working Women, leave a review, and share this episode with another woman who needs to hear it. Your review and share help more women discover practical communication skills that can help them feel more confident, connected, and capable. Speak Clearly and Listen Bravely.

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