The Psychology of Place with Kevin Kelley

In this episode of the Alosant Innovator Series, we sit down with Kevin Kelley—architect, author, and co-founder of Shook Kelley, a strategic design firm with over three decades of experience.Kevin has dedicated his career to analyzing places and their impact on society. His book, IRREPLACEABLE: How to Create Extraordinary Places That Bring People Together, explores these themes in depth, making this conversation essential for anyone whose business revolves around place.April and Kevin discuss the evolution of design and perception management, shifting from architecture as object-making to creating community-oriented spaces. Kevin shares his philosophy of "scene-making," comparing architecture to filmmaking, where foreground, midground, and background work together to evoke emotions and engage the senses.A key theme of the discussion is the role of sensory experience in shaping human connection to space, arguing that traditional placemaking often neglects the biological and emotional factors influencing how people interact with their surroundings.Their conversation also delves into Kevin's "black bag" metaphor—the idea that people bring their stresses, anxieties, and aspirations into a space, and design should acknowledge these human factors. Kevin also introduces the concept of a "social bonfire"—spaces designed to bring strangers together and foster cooperation in an increasingly transactional world. Tune in for a thought-provoking discussion on how, by prioritizing social proof and analyzing human nature, placemakers can craft environments that truly resonate.About Kevin Kevin Ervin Kelley, AIA, is a principal of Shook Kelley, a strategic design firm he cofounded in 1992 with Terry Shook, FAIA, in Charlotte, NC. Since 2002, Kevin has headed the firm's Los Angeles office and has worked with a team of Perception Managers and Experience Designers. Kevin holds two degrees in architecture from the University of NC at Charlotte and has spent much of his career developing a process that combines business, science, and design into one integrated approach he calls perception design. Kevin’s specialty is getting inside the minds of consumers to determine how the physical environment affects their behaviors, perceptions, and purchase decisions.Kevin has worked closely with the executive leaders of many well-known companies, such as Harley-Davidson, Whole Foods, Kroger, Kraft, Harris Teeter, Cadbury, The J.M. Smucker Company, Gelsons, Northgate Markets, The Museum of Modern Art (MoMA), The Cleveland Orchestra, NFL teams, and USAA in their efforts to develop new kinds of immersive brand experiences that have the power to convene people in places. He has also worked with many global cities and urban districts, such as the City of Makati, South End, Third Street Promenade, Beverly Hills, etc.He has been an adjunct professor at Harvard University for 11 years and at the University of North Carolina at Charlotte for six years, teaching design, branding, and consumer behavior.Connect with KevinLinkedInShook KelleyKevin’s Book

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