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Creating Confidence with Heather Monahan

Confidence Classic: Dream It, Bet On It, Build It with Candace Nelson, Founder of Sprinkles Cupcakes

20 Jan 2026

Transcription

Chapter 1: What led Candace Nelson to become an entrepreneur?

0.031 - 21.111 Candace Nelson

Every day was grueling. I mean, physically grueling. It was like I was rolling downhill and all of these magical things kept happening. And I've learned since then, I mean, there was a moment in time where I was like, oh yeah, I got this. I got this entrepreneurship thing. I'm good. I do this pretty well. And I made a couple of decisions that were not as intentional or maybe as aligned and

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21.091 - 24.194 Candace Nelson

And fell flat on my face. And I was like, right, right.

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Chapter 2: How did getting fired become a turning point for Candace?

24.655 - 35.285 Candace Nelson

Good reminder. Move with intention. Make sure everything is aligned. Purpose driven. Grounded in a bigger why. That's what really moves the needle.

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35.525 - 46.276 Heather Monahan

Come on this journey with me. Each week when you join me, we are going to chase down our goals. Overcome adversity and set you up for a better tomorrow.

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46.296 - 47.217 Unknown

I'm ready for my close-up.

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Chapter 3: What does it mean to follow 'breadcrumbs' in your career?

47.467 - 68.75 Heather Monahan

Tell me, have you been enjoying these new bonus confidence classics episodes we've been dropping on you every week? We've literally hundreds of episodes for you to listen to. So these bonuses are a great way to help you find the ones you may have already missed. I hope you love this one as much as I do. Hi, and welcome back. I'm so excited for you to meet our guest this week.

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69.09 - 93.96 Heather Monahan

Candice Nelson is a serial entrepreneur, New York Times bestselling author, Wall Street Journal contributor, angel investor, TV personality, executive producer, and mom. Candice worked in investment banking, sounds boring, and then at an internet startup before shifting gears to follow her passion and attend history school. In 05, she opened the doors to Sprinkles. I think you've heard of it.

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Chapter 4: How can one believer change the trajectory of your life?

93.94 - 113.485 Heather Monahan

the world's first cupcake bakery. Despite their early naysayers, her tiny bakery in Beverly Hills disrupted the legacy bakery industry and ignited a worldwide cupcake phenomenon. In 2012, Sprinkles introduced its Cupcake ATM, a cutting edge contactless cupcake delivery system.

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113.465 - 133.971 Heather Monahan

Today, Sprinkles has sold more than 200 million cupcakes and has more than 20 stores, 30 cupcake ATMs, and 1,000 employees. In 2017, Candice co-founded Pizzana, a fast-growing chain of award-winning Neonapolitan pizzerias, leading the third wave of pizza in the U.S.,

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133.951 - 153.007 Heather Monahan

Pizzana cemented Los Angeles as a pizza destination and revolutionized pizza takeout with its innovative heat and slice at home method. Pizzana also ships frozen pizzas nationwide. In 2021, Candice co-created and executive produced Best in Dough, Hulu show starring Pete Sanna, executive chef Danielle Uditi.

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153.548 - 167.905 Heather Monahan

Through CN2 Ventures, a family office and venture studio, Candice has backed a diverse portfolio of startups in a specialty food, retail, health, wellness, and early childhood spaces with a focus on female and underrepresented founders.

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Chapter 5: What distinguishes dreamers from doers in entrepreneurship?

168.266 - 187.768 Heather Monahan

Candice is also a beloved global baking personality. On the small screen, she starred in Netflix's Sugar Rush and Food Network's Cupcake Wars. She is also the author of the New York Times bestselling cookbook, The Sprinkles Baking Book. She lives in LA with her husband and two sons. Candice, thank you so much for being here today.

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187.917 - 190.32 Candace Nelson

I am delighted to be here. Thank you for having me.

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190.761 - 202.836 Heather Monahan

Oh my gosh, Candice, let's get into it. For those that don't know your story or oftentimes, and you know this, people just see the success on the outside. And I hate, hate, hate that because then they can't relate to where they are.

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Chapter 6: Why are 'crazy ideas' often future revenue streams?

203.497 - 216.574 Heather Monahan

I love that you were fired because I was fired. And I love the massive success that you have obtained. Can you take us back to what was going on back when you were investment banking and what happened to you?

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216.554 - 238.379 Candace Nelson

So I was raised in a very risk averse family. So there was no inkling that I would ever become an entrepreneur. My dad was a corporate lawyer. We moved around internationally all of our life and the priority was education. So I went to a very academic boarding school. I went to a great liberal arts college. And then from that, I was recruited into an investment bank in Silicon Valley.

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Chapter 7: How can imposter syndrome be reframed as a sign of growth?

238.439 - 260.466 Candace Nelson

Well, actually in San Francisco, but we were working with tech companies in Silicon Valley. And, you know, just figured I would keep marching my way up the pathway to success. But of course, that was the dot-com boom days. And then a few years later was the dot-com bust. And I was out of a job without any prospects. And so I spent a lot of time on the couch.

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260.446 - 288.985 Candace Nelson

watching Martha Stewart watching Oprah Winfrey I was totally lost I was having a not a midlife I guess it would be called a quarter-life crisis at this point because I'd done everything right and it hadn't turned out and a couple things happened so I was actually planning my wedding at the time I'd just been engaged so I figured what the hell I'll end up going to business school eventually but for now for the next few months I'll just plan my wedding and so I was you know

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288.965 - 302.55 Candace Nelson

Nose deep in Martha Stewart weddings magazines and and happened to notice that there were there was a new entrant onto the like wedding cake scene. It was these cupcake towers. And I'm sure everybody just, you know, nods their head now.

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Chapter 8: What actionable steps does Candace provide for aspiring entrepreneurs?

302.57 - 319.698 Candace Nelson

But at the time, it was pretty it was a new idea. Nobody ever opted for anything but the traditional wedding cake. And so there were these fun cupcake towers that had kind of appeared on the scene. That sort of worked its way into my subconscious. And then my husband and I ended up going on our honeymoon, getting married, going on our honeymoon.

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319.999 - 342.053 Candace Nelson

We had this blissful two weeks in the south of France. I ate every croissant in the country. And then on the way back home to the States... We were in the airport. We noticed this commotion going on around the TV screens, but everything was in French, so I couldn't understand it. And I found some kind person to share with me that something really terrible had happened in New York.

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342.614 - 362.601 Candace Nelson

And of course, that was 9-11. And it took me two weeks to get home between the planes getting grounded and not wanting to step on a plane to begin with. And by the time I got home, I realized that I didn't want to go to business school. I wanted to do something that brought me joy. And I wanted to do something that just injected at least a little bit of meaning back into the world.

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362.681 - 381.141 Candace Nelson

Because if it could all end tomorrow, what would my legacy be? Just sitting at a computer and crunching numbers. So it was really the first time I'd ever reflected on what it was I actually wanted to do. So instead of going to business school, I decided to embrace my early childhood love of baking and go to pastry school. Big love to her.

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381.161 - 398.115 Heather Monahan

I would imagine so many people would come to you at that point and say, you're losing your mind. You're so smart. You built so much here. Don't walk away from this. Just reinvent yourself in this arena. How were you able to tune out that noise and tune into that inner child?

398.095 - 416.365 Candace Nelson

That's a great question because you're right, everyone. I think they thought, yes, I'd lost my mind, but it would be temporary at least, right? I was going to just go to pastry school, get it out of my system, and then head back on to business school and go on my merry way. But what I learned was I really loved baking.

416.465 - 431.359 Candace Nelson

I loved getting up every morning and creating something tangible and making something artful that I could give to someone and watch them enjoy. Like it just was so simple, but it was grounding and it made so much sense to me. And it was what I'd really been searching for in that time.

431.339 - 451.272 Candace Nelson

So even though I didn't know exactly what it was going to look like yet, I knew I was going to launch a business around my baked goods. I was good at it. I had a real sense of my own aesthetic. And at first I tackled cakes, but realized that special occasion cakes, people don't buy that often. It wasn't great business.

451.252 - 471.616 Candace Nelson

So again, that sort of idea of the cupcake tower kept coming back into my mind. Meanwhile, at the time, as I walked through the supermarket bakeries, there were all these sad cupcakes stacked up, you know, in plastic clamshells. They were shelf stable. They were just made for kids' birthday parties. And I thought, huh, what if I elevated the cupcake? What if I reinvented it?

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