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Creating Confidence with Heather Monahan

Confidence Classic: The Art of CONNECTION (Why Serving First Changes Everything) with Jordan Montgomery

24 Dec 2025

Transcription

Chapter 1: Why is serving others essential for building connections?

0.031 - 17.299 Jordan Montgomery

Here's something most small business owners don't want to think about. What happens when something goes wrong? A customer slips, a shipment gets lost, a tool breaks, or someone gets hurt. You can lose thousands overnight. And most people only realize they need insurance after it's too late. That's why I like what Next Insurance is doing.

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17.52 - 27.837 Jordan Montgomery

They make getting business insurance as easy as ordering lunch online. You answer a few quick questions and Next figures out what you need. And just like that, you're covered. No phone calls, no headaches, no BS.

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Chapter 2: How does promoting others enhance your influence?

28.078 - 45.192 Jordan Montgomery

Just fast, affordable coverage that actually protects you when things go sideways. Don't wait for a problem to remind you you're uncovered. Policies start as low as $29 a month. Get protected in minutes at nextinsurance.com. That's N-E-X-T insurance.com.

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46.977 - 61.433 Heather Monahan

connecting people are connected people. Like if you want to get more connected, start connecting. And I think you connect people to people. I also think you connect people to opportunities. The best connectors that I know are always trying to connect people to people and people to opportunities.

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Chapter 3: What role does serving without expectation play in creating trust?

61.513 - 76.63 Heather Monahan

I think if you ask yourself a question every Monday or once a week, it's like, okay, who can I promote this week? Who can I connect this week? And who can I serve this week? I think over time you wake up in a world where you created so much impact, but you've also created a ton of opportunity and you have all these relationships.

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76.61 - 94.896 Jordan Montgomery

on this journey with me. Each week when you join me, we are going to chase down our goals, overcome adversity, and set you up for a better tomorrow. I'm ready for my close-up. Tell me, have you been enjoying these new bonus confidence classics episodes we've been dropping on you every week?

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94.956 - 105.25 Jordan Montgomery

We've literally hundreds of episodes for you to listen to, so these bonuses are a great way to help you find the ones you may have already missed. I hope you love this one as much as I do.

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Chapter 4: Why do the best opportunities often arise years later?

105.23 - 122.125 Jordan Montgomery

Hi, and welcome back. I'm so excited for you to meet my guest this week. Wait a minute, you've met him before. This is Jordan Montgomery. He's the owner of Montgomery Company's highly regarded performance coach, keynote speaker, whose clients include businesses, executives, sales organizations, and entrepreneurs.

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122.105 - 141.923 Jordan Montgomery

From a small town in Iowa to a dominant force in the performance coaching industry, Jordan travels the country speaking and coaching executives at Fortune 500 companies, professional athletes, and salespeople. In addition to his work speaking and coaching, Jordan is an accomplished business leader who has managed top performing sales teams in the financial services industry.

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142.323 - 149.209 Jordan Montgomery

He resides in Tippin, Iowa with his wife, Ashley, his son, McCoy. I thought it was Mac. Wait, have I been calling your baby the wrong name all this time?

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Chapter 5: How can you transition from a brochure to a brand?

149.57 - 164.565 Jordan Montgomery

And his three daughters, Audrey, Claire, and Olivia. When he's not writing, coaching, or speaking, Jordan spends time with his family and enjoys the outdoors. He is a lover of sports and all things Iowa Hawkeyes. Jordan, thanks for coming back on the show.

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164.765 - 179.39 Heather Monahan

Heather, thank you for having me. And you know what? I just appreciate your friendship. You've just been such a dear friend. And so it's fun when you get a podcast with someone that you just genuinely want to catch up with and hang out with anyway. So fun that we get to hang out.

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Chapter 6: What weekly questions can help expand your influence?

179.77 - 183.617 Heather Monahan

And you've been such a good friend to me and Ashley. And we just appreciate you.

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183.817 - 201.42 Jordan Montgomery

Oh my gosh, sadly, we don't get to record all of our conversations for the podcast. We would have much better ratings. All right, but listen, here's what I want to get into today. You shocked me. Okay, guys, listening. First of all, I met Jordan. Jordan and I met through David Nurse, who another guest on the show connected us.

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201.4 - 205.086 Jordan Montgomery

oh my gosh, a while ago now, back when people didn't see people in real life.

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Chapter 7: Why is specificity crucial for meaningful connections?

205.427 - 223.678 Jordan Montgomery

So we got to know each other and establish a friendship over the computer, never having met in real life. And then just a couple of months ago, we finally ripped the Band-Aid, met in real life. I didn't know if you were going to be four foot tall or six foot tall. I didn't know what to expect. And I was so excited.

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223.658 - 249.109 Jordan Montgomery

if you guys haven't been going to in-person events like now is the time to do it it is pure magic getting to be with people after a couple of years of this isolation but you know getting to hang out with you in real life i thought i was going there doing you some big favor because i'm such a social media influencer or whatever and i'm like oh that's so nice to me this is literally what i guys this is so embarrassing that i tell you my true story like this but

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249.089 - 253.32 Jordan Montgomery

I'm really thinking to myself, oh, I'm so nice. I love Jordan. He's such a great friend. Love Ashley.

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Chapter 8: How does proximity to the right people affect your results?

253.361 - 264.972 Jordan Montgomery

Love their family. Do anything for them. They want me to go to this event. Yes, I will go. Never having been to a Maxwell anything in my life. Didn't know what to expect. Walked in there and literally...

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264.952 - 288.055 Jordan Montgomery

Guys, and I've already said this, I was blown away by John Maxwell's event, Maxwell leadership team, by him, by Jordan, by the crew we got to run with for the time we were out there, the incredible people, the men with the vulnerability, crying in the room, talking about how much they love their wives, talking about God and business. I've never, ever been a part of something like that.

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288.316 - 309.901 Jordan Montgomery

Literally changed me forever and just elevated the bar on my expectations for people and reminded me, Power and proximity is a real thing. It can change your life and the people you surround yourself with, not only on your day to day, but also on who you choose to go hang with, even for an event can be game changing. So I just want to say I'm so thankful that you got me there.

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309.941 - 314.787 Jordan Montgomery

You invited me there and I'm the lucky one. So how do you get invited to these things?

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314.935 - 333.804 Heather Monahan

First off, shout out, yeah, Maxwell Leadership, John Maxwell, and shout out Chad Johnson. It was kind of his idea. I mean, so I was having a conversation with Chad, who's the right hand to John, has been chief of staff with John for a long time, dear friend of both of ours now, Chad Johnson. And we were talking about John pouring into the next generation of leaders.

333.985 - 355.45 Heather Monahan

And so the behind the scenes on that one is Chad said, well, what if we invited some leaders to a Maxwell Leadership event to pour into the next generation? But here's what's so cool about John Maxwell. Instead of that being a way to generate more revenue and like sell tickets and get more people to buy and increase revenue, John extended an invite via Chad.

355.571 - 372.159 Heather Monahan

They found a sponsor to pay for us to be there. And we're going to run it back again and do the same thing all over again and August and you're going to be there and I'm going to be there and it's going to be great. So I think there's an abundance. There's an attitude of an abundance with John and their team. How do I get to be there? I don't know. I feel lucky to just to know Chad Johnson.

372.699 - 389.222 Heather Monahan

You're so good. We're going to talk today about connections and building relationships. You're so good at adding value to people. I don't know that I deserve to be in that room. I don't know that I deserve to know John or Chad. I just try to be intentional about adding value where I can. And sometimes I can add value, sometimes I can't. But where I can add value, I want to be intentional.

389.242 - 405.946 Heather Monahan

And so I think that's just an echo. Like those opportunities are an echo of the value that you provide. And sometimes the echo is big and sometimes it's small. But I think if you live in a way that you're serving, you're adding value, I think those things just kind of naturally happen to people who are focused on adding value to others. And you do that so well.

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