Are You Winning Tomorrow? How to Really Create Lasting Customer Success

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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

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Recorded27 Oct 2022

Publisherfeed.podbean.com ↗

Handlerec:15197123

Show notes

In this installment, Dr. Michelli defines three key customer care terms and analyzes how these concepts guide strategy, experience design, and training.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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