Customer Centricity is MORE than Customer Experience

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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

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Recorded22 Feb 2018

Publisherfeed.podbean.com ↗

Handlerec:15197352

Show notes

In this week's episode, Dr. Michelli discusses the difference between customer-centricity and customer experience...

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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