Customer Experience Excellence - How to Leverage Human Intelligence to Enhance AI

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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

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Recorded13 Apr 2023

Publisherfeed.podbean.com ↗

Handlerec:15197101

Show notes

In this episode, Dr. Michelli contrasts the customer experience strengths of Artificial Intelligence and humans. He also offers an approach for blending the best of technology with the best of humanity.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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