Fine-tuning Your Service Expectations and Your Consistent Delivery of Service Behaviors

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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

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Recorded12 Jan 2017

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In this week's episode, Dr. Michelli, discusses the best ways to make your expectations as a leader clear and consistent...

“What did the council decide on item 42?” — answered with the speaker and the moment.